Originally Posted by
Aniket Mhatre A hard reset solves such issues on other platform but not working on iphone. First iphone of my life and a very bad experience too. Can apple service centre help me with it?
No. They might help the original owner if he could prove ownership, but even then Apple might not be able to unlock it. Try as already suggested and get your money back from the person who sold it to you. If he refuses, all you can do is sell it for parts. Other platforms are adding similar safety features now as well. So it's not just Apple's iPhone. These safety features have prevented many phones from being stolen. Thieves now see they are worthless without the proper credentials to unlock the phone.
