1. iMore Question's Avatar
    cant power the phone down in hopes of resetting it. Tried holding the sleep button at the same time as the home for 15 seconds - nothing. Also messages from other iphones are not received as imessage, there is a delay of sometimes up to a few minutes , then the message is sent as a SMS. Imessage seems to work ok when on wifi, but not data. Find my phone app also doesn't work. Can anyone help?
    08-03-2014 01:27 PM
  2. qbnkelt's Avatar
    Have you connected the iPhone to iTunes and does it recognise it? You might need to reset all settings eventually but you might want to do a back up first.

    Question - dis the screen ever go black and did theological appear? It might take longer than 15 seconds. Is it in a case? Sometimes cases interfere with you holding down the buttons.

    Sent from my beautiful Gold 64G iPhone 5s using the iMore Forums app
    08-03-2014 01:41 PM
  3. ajl's Avatar
    Try waiting until it out until the phone dies. Charge it up a bit, then put it in DFU Mode. Try to restore the phone in iTunes from there.
    08-03-2014 01:45 PM

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