1. iMore Question's Avatar
    Alright so I've read several threads on here and have not seen one where someone has experienced my same problem. In an attempt to restore my phone I used the delete everything option and tried to completely restore from phone. When I realized this was not going to work when I reached the spinning grey wheel on a blank screen I used the home and power button to restart. When I plugged the phone into my computer to restore everything worked well until I got to the end of the downloading of the iphone software update in which case it says something along the lines of connectivity is not good and I need to check my connection settings or try again later. If someone could please help me as to where I could go from here It'd be much appreciated
    08-02-2014 07:01 PM
  2. ajl's Avatar
    What is the current status of your device? Can it turn on? Is there an error on either the device, or iTunes?
    08-03-2014 02:26 PM
  3. Ledsteplin's Avatar
    Is your wifi signal strong?
    08-03-2014 05:04 PM
  4. rdiddy_25's Avatar
    Make sure device is in DFU mode and restore as new thru itunes
    08-03-2014 05:10 PM

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