1. iMore Question's Avatar
    i have been trying to reset my iphone to factory settings. i have tried:
    plugging it in to my pc and clicking restore
    putting it in to dfu mode and try to restore
    putting it in to recovery mode and try to restore
    each time it told me that something had happened and to "check my network connection"
    and last thing, i went to settings-general-reset and now im stuck on a black screen with a loading icon in the middle.
    what do i do?
    07-29-2014 07:06 PM
  2. Just_Me_D's Avatar
    All you had to do was go to Settings - General - Reset and then select "Erase All Contents and Settings". That would have reset your device to its factory settings.

    After re-reading your post, you stated that you were stuck on a screen with an loading icon. If that's the case, then wait until the process finish loading and then see what happens.
    07-29-2014 07:54 PM

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