1. iMore Question's Avatar
    I have downloaded iOS 7.1.2 few days back. Now the youtube app videos are not working. The player shows "playback error tap to retry" each and every time I try to play the video. Please help to resolve the problem. Same thing is happens on my iPhone 4s.
    07-07-2014 12:38 AM
  2. Just_Me_D's Avatar
    Have you tried deleting the app and then re-installing it?
    07-07-2014 09:10 AM
  3. AgentHeracles's Avatar
    Have you also tried another Youtube app(besides the official one) to see if it works or the website?
    07-07-2014 09:13 AM
  4. gopinathantp5's Avatar
    I have also having the same problem. Youtube and other movie apps are not working. It shows "playback error, tap to retry". Please help us. And please for god's sake don't ask us to download iOS updates again without giving a warning. Because I have read elsewhere that you are alerting consumers to make a backup before updating iOS. Please help us for the above query ASAP.
    07-07-2014 10:31 AM
  5. Just_Me_D's Avatar
    I have also having the same problem. Youtube and other movie apps are not working. It shows "playback error, tap to retry".
    Is it possible that those apps need to be updated by their developers to work correctly with iOS 7.1.2?
    Please help us.
    We're trying.
    And please for god's sake don't ask us to download iOS updates again without giving a warning.
    Who asked you to update? Updating a device is a choice that only YOU can make.
    Because I have read elsewhere that you are alerting consumers to make a backup before updating iOS.
    Yes, I am indeed recommending that people backup their devices before updating their iOS version. If you frequent this forum as much as I do and see all of the lost photos, videos, music, contacts, and other data that people post about that could have been saved if they had backed up their devices, you'd understand why I recommend they backup their devices.
    Please help us for the above query ASAP.
    As I stated above, we're trying. As for the ASAP comment, please be patient. We are all volunteers here. Hopefully, someone will come along soon with a definitive answer for you. In the meantime, you can also assist yourself with a little bit of research. Take care....
    07-07-2014 10:45 AM
  6. gopinathantp5's Avatar
    Good. A good answer. We are making our concerns. You are saying that it is our choice to use the updates. Again it's good. See I have took a leave for this since my grand parents are using this ipad. And they don't know the research thing as you mentioned.
    07-07-2014 10:57 AM
  7. Ledsteplin's Avatar
    I would try deleting the YouTube app, then do a hard reset. Then download the YouTube app back.


    Sent from from my iPhone 5
    Just_Me_D likes this.
    07-07-2014 11:05 AM
  8. Samjc2007's Avatar
    Had the same problem, Did a bit of a Search around.

    Try this out,

    Head onto Settings -> Your wifi -> Take note of your D.N.S -> Change your D.N.S to -> 8.8.8.8

    Should be working now, Cheers!
    agalaria and Kadar Mh like this.
    07-07-2014 01:30 PM
  9. jatin0725's Avatar
    Changing DNS to 8.8.8.8 make youtube videos run again.

    Thanks a lot
    07-07-2014 11:14 PM
  10. ananya gill's Avatar
    YOUTUBE is working after changing DNS..but can anyone tell me if changing DNS affect ur device or make some change on ur internet plan plsssss help😔😔
    07-08-2014 12:29 AM
  11. Ronin Chawla's Avatar
    Go to setting - cellular- use cellular data for - YouTube

    Activate it..

    It will work now
    06-12-2015 06:43 AM
  12. Alizey Khan's Avatar
    can you tell me how to change the DNS in iphone 4 please tell me fast i need it
    07-19-2015 05:17 AM
  13. Alizey Khan's Avatar
    hello sir !
    can you please tell me how to change DNS in iphone 4
    07-19-2015 05:20 AM
  14. Alizey Khan's Avatar
    after changing the DNS vedio is still not working just showing the error :/ can you tell me what to do now please
    07-19-2015 05:40 AM
  15. Ledsteplin's Avatar
    Settings >WiFi >Tap i > DNS> set your DNS server
    07-19-2015 02:38 PM
  16. Alizey Khan's Avatar
    i've changed my DNS ralso reset my network setting reinstall the app and every single thing but it wont work what to do now please held me :/ i have iOS 7.1.2 what to do my software is upto date
    07-20-2015 03:06 PM
  17. Bashir Khan1's Avatar
    First it shows play back error but when I deleted YouTube and now it not downloading in ios 7 the apps required ios 8 version plz fix this problem
    11-07-2016 11:07 PM
  18. Bashir Khan1's Avatar
    Why YouTube not downloading in iphone 4
    11-07-2016 11:13 PM

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