1. iMore Question's Avatar
    I updated my 5S phone and now my car charger won't charge the phone...phone says something like"device not compatible"?..
    Same thing on wall charger...any suggestions?
    07-06-2014 10:15 AM
  2. qbnkelt's Avatar
    I updated my 5S phone and now my car charger won't charge the phone...phone says something like"device not compatible"?..
    Same thing on wall charger...any suggestions?
    What wall charger are you using, an Apple approved? Do you get the same error on the computer? I've got a Rocket Fish now because I started getting errors with a cheap charger I had before.
    07-06-2014 10:55 AM
  3. iOS Gravity's Avatar
    This has been happening to other people too. Try ignoring the message and see if the charger works. Try an official Apple charger if it doesn't work.
    07-06-2014 11:19 AM
  4. Septembersrain's Avatar
    I think this update made a lot of third party cables incompatible. If it's a apple charger I'd recommend trying a new one?


    Sent from the Pad using Tapatalk.
    07-06-2014 11:27 AM
  5. Jaguarr40's Avatar
    Since it is your car and wall charger I would try everything Apple and don't even know if Apple has a car charger or restore your device and try again, Try and make it easy on yourself.
    07-06-2014 12:20 PM
  6. AgentHeracles's Avatar
    This also happened with a Sony Alarm-Dock. Once upgraded to iOS 7.1+, a message pops up more than once that says that the device may be incompatible. Sony is supposedly looking into it(creating another dock). Any cable or accessory that you buy that is not "Apple Approved" will have this pop-up. iMore put an article up about this sometime in June.
    07-07-2014 09:12 AM
  7. Just_Me_D's Avatar
    This also happened with a Sony Alarm-Dock. Once upgraded to iOS 7.1+, a message pops up more than once that says that the device may be incompatible. Sony is supposedly looking into it(creating another dock). Any cable or accessory that you buy that is not "Apple Approved" will have this pop-up. iMore put an article up about this sometime in June.
    Yep, and the link to the article is below:

    If your iPhone 5 isn't charging anymore, it could be that third party cable you're using | iMore
    07-07-2014 09:40 AM

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