1. iMore Question's Avatar
    I have a IPhone 5 phone. My son said you need to update your phone mom. So I tried to . Well it had stated I needed a full battery so while on charge I hit update and left it on my desk. I came back 30 mins later and it has a picture of the end charger then an arrow to the music sign?????? Now my phone is like froze up. Help?? Kim
    06-29-2014 02:55 PM
  2. Just_Me_D's Avatar
    Connect your iPhone to your computer and then run the computer's iTunes app.
    06-29-2014 03:32 PM
  3. krislord's Avatar
    Is it charging via your mac/PC or a wall charger? The icon you mention means it needs to be connected to your mac/PC - potentially as the update failed.
    06-29-2014 03:36 PM

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