Originally Posted by
iMore Question My wife has a had an Iphone 5s that she has been using for about a year now that we bought off ebay. She is now having issues with it and we want to reset it to the factory settings and wipe it clean, we found out there is a password on it. How can we wipe it clean and then use ITunes to restore her phone with the information she currently has on it?
To answer your question...it can't be done without a password.
My question for you...how are you just now learning of a password on a phone that has been used for a year?
Also, the 5s hasn't been out a year yet. This doesn't make sense.
Sent from my iPhone 5S using iMore Forums