1. Highrisedrifter's Avatar
    Here's one for you folks that I hope you can help me with please. I thought i'd fixed this myself but it looks like it isn't the case.

    I have a number of computers at home but my primary behemoth of a computer just will not let me restore either my iPhone or my iPad on it at all.

    It hangs for five minutes or so at ""Waiting for iPad" or "Waiting for iPhone" on iTunes and then throws up Error 4005 - iOS: Restore errors 4005, 4013, and 4014

    In answer to the suggested fixes on the link above:

    I have the latest version of iTunes.
    Restarting my computer is irrelevant as i've had this issue for weeks and my main computer gets turned off every night
    My computer is definitely up to date, always will be and always has been.
    I haven't tried restoring it with another cable as when I connect it to one of my other PCs, I can restore my iPad or iPhone quite happily. In any event, my iPad uses a 30 pin cable and my iPhoine uses a Lightning cable, so you could consider that I have, in effect, 'used another cable'.

    I've even completely uninstalled all Apple products from my computer and reinstalled them all again from a fresh download from the Apple site and yet I still see this error.

    I reckon t is a setting on my main PC that has gone awry and I wondered if anyone had experienced the same thing and could offer me any suggestions please
    Basically, if I want to do anything involving iTunes, I have to boot up a secondary PC and it's becoming a bit of a pain in the proverbial.
    06-21-2014 09:30 AM
  2. Jaguarr40's Avatar
    Since it sounds like you have done everything except one thing I did not read and that was Drivers. Have you looked into your drivers being up to date and especially for the Apple products?
    06-21-2014 10:47 AM
  3. acerace113's Avatar
    What version of windows are you running?


    Sent from my iPhone 5S or 5th gen iPod Touch (beta testing) using Tapatalk
    06-21-2014 11:21 AM
  4. Highrisedrifter's Avatar
    Thanks Jag

    Yes I made sure that all my system and peripheral drivers were up to date this morning as I was going to have another go at iOS 8 on my iPhone. I knew i'd forget to add in some info to my first post.

    I'm running Windows 7 Ultimate x64
    06-21-2014 12:59 PM
  5. Septembersrain's Avatar
    Try running iTunes with administrator? Put the phone into DFU, see if it'll connect that way? Do a restore and set up as new. Then try to go to iOS 8 again?


    Sent from another beautiful blue using Tapatalk Pro.
    06-21-2014 01:49 PM
  6. acerace113's Avatar
    Do you have any power saving options on for your USB ports?


    Sent from my iPhone 5S or 5th gen iPod Touch (beta testing) using Tapatalk
    Highrisedrifter likes this.
    06-21-2014 02:09 PM
  7. Highrisedrifter's Avatar
    Do you have any power saving options on for your USB ports?


    Sent from my iPhone 5S or 5th gen iPod Touch (beta testing) using Tapatalk
    Aha, yes some of my USB ports do have power saving on. Thanks for that, i'll go through them, turn that option off and see if it helps.
    06-21-2014 02:18 PM
  8. acerace113's Avatar
    Aha, yes some of my USB ports do have power saving on. Thanks for that, i'll go through them, turn that option off and see if it helps.
    Ok let us know if that works


    Sent from my iPhone 5S or 5th gen iPod Touch (beta testing) using Tapatalk
    06-21-2014 04:07 PM
  9. Jaguarr40's Avatar
    Do you have any power saving options on for your USB ports?


    Sent from my iPhone 5S or 5th gen iPod Touch (beta testing) using Tapatalk
    Aha, yes some of my USB ports do have power saving on. Thanks for that, i'll go through them, turn that option off and see if it helps.
    I would just have to ask although a good question about power saving. USB is such low consumption anyway front or back with the back always being preferred to use, Why would there be the need to turn that option on if you even had that option for the ports on you computer. They use virtually no power at all.
    Just a curiosity question I had to ask.
    06-21-2014 04:23 PM
  10. Septembersrain's Avatar
    I would just have to ask although a good question about power saving. USB is such low consumption anyway front or back with the back always being preferred to use, Why would there be the need to turn that option on if you even had that option for the ports on you computer. They use virtually no power at all.
    Just a curiosity question I had to ask.
    It's the way a lot of the lighter laptops are set up actually. It's because they've got smaller batteries and every little thing counts I think? That's what I'd read somewhere...


    Sent from another beautiful blue using Tapatalk Pro.
    06-21-2014 04:56 PM
  11. Highrisedrifter's Avatar
    Fair point Jag but saving power wasn't the reason I turned them off.

    I had a major issue with my screensaver not activating automatically and I systematically went through all my USB ports and allowed windows to turn them off to see if it would help fix my screensaver issue as was recommended to me on the Windows 7 forums by one of their tech specialists. It didn't fix it. I tried so many different things that it was agreed that the only thing that would fix it is a reinstall of Windows and i'm not prepared to do that merely for a screensaver malfunction. As I have sixteen USB headers, I just forgot to turn some of them back on again.

    This isn't a laptop, it's my pride and joy Watercooled, overclocked SLI gaming PC with a 1300w PSU that could run a small country's power grid. I could never use a laptop as a primary computer; it would be so difficult to go back to mediocre performance and screen resolution.
    06-21-2014 07:32 PM
  12. Jaguarr40's Avatar
    Fair point Jag but saving power wasn't the reason I turned them off.

    I had a major issue with my screensaver not activating automatically and I systematically went through all my USB ports and allowed windows to turn them off to see if it would help fix my screensaver issue as was recommended to me on the Windows 7 forums by one of their tech specialists. It didn't fix it. I tried so many different things that it was agreed that the only thing that would fix it is a reinstall of Windows and i'm not prepared to do that merely for a screensaver malfunction. As I have sixteen USB headers, I just forgot to turn some of them back on again.

    This isn't a laptop, it's my pride and joy Watercooled, overclocked SLI gaming PC with a 1300w PSU that could run a small country's power grid. I could never use a laptop as a primary computer; it would be so difficult to go back to mediocre performance and screen resolution.
    I totally understand what you have and can't blame you one bit for not wanting to go through windows again. My desktop is similar but not water cooled or gaming but everything else.
    So did it fix your problem by turning on the ports you left off? If so great, if not where do you plan to go from here? Since it all started with a screensaver issue and it is gaming I am going to figure you checked your graphics card even your memory sticks? Anyway good luck either way and let me know. I would like to know.
    06-21-2014 08:37 PM

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