06-15-2014 05:08 PM
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  1. David Hawkshaw's Avatar
    David Hawkshaw
    I keep getting a message when trying to access emails "cannot get mail -server connection failed" this has been the case now for several days, the internet access is good. Any thoughts please.
    06-15-2014 12:00 PM
  2. rayz336's Avatar
    rayz336
    I'd try restarting your device and if that didn't work then check out reset network settings if you're using an iPhone or iPad. If either of those didn't work, try removing the email account and adding it back to the device
    Last edited by rayz336; 06-15-2014 at 05:14 PM.
    Jaguarr40 and David Hawkshaw like this.
    06-15-2014 12:13 PM
  3. David Hawkshaw's Avatar
    David Hawkshaw
    It turns out that the email service provider had moved their accounts to a new service, so deleting the account and re entering the details prompted connection over to the new service. hurrah!! Hurrah!
    06-15-2014 01:20 PM
  4. rayz336's Avatar
    rayz336
    Originally Posted by David Hawkshaw
    It turns out that the email service provider had moved their accounts to a new service, so deleting the account and re entering the details prompted connection over to the new service. hurrah!! Hurrah!
    I'm glad you were able to get it fixed!
    06-15-2014 01:24 PM
  5. Jaguarr40's Avatar
    Jaguarr40
    Originally Posted by rayz336
    I'm glad you were able to get it fixed!
    Good job rayz as I was going to mention network settings myself. Good advice on your part Sir....
    06-15-2014 05:08 PM
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