1. iMore Question's Avatar
    iTunes continually refuses to recognise my id and password details even when I have changed them as recommended any help
    06-09-2014 04:43 PM
  2. Ariel Babalao's Avatar
    iTunes continually refuses to recognise my id and password details even when I have changed them as recommended any help
    What does it say? "Unknown user name or email address" or "incorrect password"?


    Sent from my iPad using Tapatalk HD
    06-09-2014 04:53 PM
  3. Just_Me_D's Avatar
    iTunes continually refuses to recognise my id and password details even when I have changed them as recommended any help
    If the device you're using has the iCloud activation lock enabled, make sure you enter your iCloud credentials, if different than the one you use for iTunes and the App Store.
    06-09-2014 07:01 PM
  4. Jaguarr40's Avatar
    The answer you were just given is solid and normally when you receive those responses you are putting in the wrong info so that is why I said the answer you were given to put in the proper credentials are important if they are not the same so check out if they are and put in the proper ones.
    06-09-2014 07:06 PM
  5. shahnaz Ashfaq's Avatar
    In my old iphone 4,I deleted my account after that my ipad does not recognize my id and password
    05-31-2016 03:00 AM

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