1. koerk's Avatar
    Hello,

    My work exchange account asked me to update the password today, as it does every few weeks and I changed it via iCloud Keychain. I let it generate a new pw in safari and i saved it - somehow I messed up the password updating itself which puts myself in the following situation:

    - my exchange account still has my old password
    - in the mac keychain manager there, of course, only is the new password
    - I already pasted the newly generated password in Mac and iOS Mail before I realized something was wrong
    - I cannot access the old password and don't have to think about remembering because it was generated, too.

    Is there anything I can do?

    Thanks!
    05-12-2014 01:41 PM
  2. warcraftWidow's Avatar
    Just ask your Exchange administrator for a password reset.
    05-12-2014 01:45 PM
  3. koerk's Avatar
    yeah, I thought I might avoid that
    05-12-2014 01:51 PM
  4. Just_Me_D's Avatar
    yeah, I thought I might avoid that
    The passwords you entered are encrypted (or at least, they should be) and therefore, without a password reset, there's no way to retrieve them.
    05-12-2014 02:13 PM
  5. koerk's Avatar
    Okay thanks. I contacted the admin
    05-12-2014 02:50 PM

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