05-10-2014 08:08 AM
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  1. iMore Question's Avatar
    iMore Question
    Hey everyone,

    Basically i got locked out of my old Apple ID account email address (thank you hotmail) and I stupidly incorrectly entered an recovey email address - so I can't get into it.

    Recently I have change my apple ID but on my ipod it is still asking the password for the old ID (which I have forgotten) which means i can't update apps or use the itunes store. HELP!

    Am I going to lose my itunes money and content because of this?

    Any resources would be helpful.

    Thank you
    05-09-2014 11:09 PM
  2. phreddyl's Avatar
    phreddyl
    Ambassador
    Call apple support
    05-10-2014 07:52 AM
  3. Ledsteplin's Avatar
    Ledsteplin
    Q&A Team
    Ambassador
    Try here: http://support.apple.com/kb/HT5625?viewlocale=en_US


    Sent from from my iPhone 5
    05-10-2014 08:08 AM
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