1. iMore Question's Avatar
    I knocked my phone off my night sand with the case on and now it won't turn on and when I charge it, it vibrates and the white screen that says HTC pops up then goes black and does it over and over, I want to know if the company will do anything about it?
    05-01-2014 08:34 PM
  2. SwitchBeach's Avatar
    The screen says "HTC"?? Perhaps you need to ask this question on an HTC or Android site and not on an Apple/iPhone forum.

    In general, physical damage is not covered by any warranty especially user caused damaged. If you have insurance, that might cover it.
    kataran likes this.
    05-01-2014 08:40 PM
  3. Jaguarr40's Avatar
    I knocked my phone off my night sand with the case on and now it won't turn on and when I charge it, it vibrates and the white screen that says HTC pops up then goes black and does it over and over, I want to know if the company will do anything about it?
    It is a bit tough to know where you bought it would treat an Android phone and I suppose they would base it on if you have insurance on it. Android Central might have more experience to advice you but simalar to ours with or without insurance.
    05-01-2014 08:51 PM

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