1. iMore Question's Avatar
    Hey , so yesterday I had gotten my iPhone 5s Gold 16GB on the latest IOS 7.1.1 . There is a problem , I register my touch id a few times and only works for about 30 minute and then it stop recognizing my fingerprint . After that , I deleted and re-register alot of times . So now is working properly , it only register my fingerprint properly only when my thumb is clean . Like I wash my hands . I enrolled 5 fingerprints with the same thumb . So now it's working perfectly , but is there any tips to help to solve this problem in the future ? Or is it because my thumb is cover with unseen dirt ? Any idea or tips to solve this problem . Please help guys , thanks so much !
    04-26-2014 09:49 AM
  2. kch50428's Avatar
    enroll a few other fingers... or try the tip of your nose... and if your hands are dirty, you may need to wipe off an enrolled finger.
    04-26-2014 10:25 AM
  3. TurboTiger's Avatar
    I got my one thumb registered 4 times.
    This is working for me now about 8 out 10 times.
    iOS 7.1 helped. Before that it was about 6 out 10 times.
    I wash my hand quit a few times a day and I read that adversely effects the reading.
    Good Luck
    04-26-2014 11:58 AM
  4. taz323's Avatar
    Haven't had any issues, have both thumbs enrolled. Can be used in either hand.
    04-26-2014 02:17 PM

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