1. iMore Question's Avatar
    Just did the i-Pad 7.1 big update today and suddenly the pad is not working. Whatever button you touch is outlined in black, you have to double tap it to make it work and then when in a page that needs scrolling, it will not scroll at all. Reboots do not work. Was working fine before the update! Help.
    04-25-2014 08:56 AM
  2. Just_Me_D's Avatar
    Just did the i-Pad 7.1 big update today and suddenly the pad is not working. Whatever button you touch is outlined in black, you have to double tap it to make it work and then when in a page that needs scrolling, it will not scroll at all. Reboots do not work. Was working fine before the update! Help.
    1. Make sure your computer has internet access.
    2. Locate the .ipsw file and move it to the trash bin.
    3. Put your iPad in DFU mode.
    4. Initiate the computer's iTunes app (Preferably, the latest version).
    5. When iTunes detects that your device is in recovery, select to restore and update it.
    6. When the process is complete, set up your iPad as new and not from a backup.

    The above process will cause iTunes to download and install a fresh copy of the latest iOS version for your device. This *should* fix the problem you are experiencing.
    04-25-2014 09:22 AM

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