1. iMore Question's Avatar
    Is there a way to extract photos from a smashed phone that powers on but cannot connect through its charging port?

    The phone powers on and will connect to wifi. But screen is gone and it will not register when cable is plugged in. Something must be damaged where cable connects.

    Can I extract the "Hard Drive" and have a shop pull off the pics? Like a broken laptop....

    Thanks
    04-22-2014 03:31 PM
  2. kataran's Avatar
    Did you have iCloud enabled and doing daily backups or have you backed up to iTunes lately if you have then your photos are there also if you had Photo stream the last hundred are there also
    Jaguarr40 likes this.
    04-22-2014 03:52 PM
  3. Jaguarr40's Avatar
    That is true that even if the screen will not come on and like Kataran said backups to iCloud or iTunes should get you your pics.
    kataran likes this.
    04-22-2014 03:57 PM
  4. edgehawaii's Avatar
    Thanks Guys, The first thing I did was check my most recent back up and I'm already beating myself up because it was months ago, and icloud back-up requires more memory than available. I wont make this mistake in the future and will back up regularly now. With that being said, any way to go directly to the memory components and extract photos/vids.

    I just returned from an Australian vacation with family and pic and vids were lost. or are being trapped in the phone.
    04-22-2014 04:07 PM
  5. kataran's Avatar
    Welcome to iMore and sorry to hear about your phone

    I would at least try and get the charging port working see if there's some lint build up in there or try a different charging cord
    04-22-2014 04:11 PM
  6. Jaguarr40's Avatar
    You might have a slim chance at the Apple Genius Bar, You can call and ask if that can be done and is it worth making an appt.
    04-22-2014 04:12 PM
  7. edgehawaii's Avatar
    Thanks again both- I tried prying,cleaning, wedging to get the charging port to acknowledge the cable but no matter what, Zero response.... I'll try genius bar.
    kataran likes this.
    04-22-2014 04:21 PM
  8. kataran's Avatar
    Let us know how you make out we at iMore are genuinely interested in your outcome
    Jaguarr40 likes this.
    04-22-2014 05:07 PM
  9. edgehawaii's Avatar
    My latest move is that I bought a replacement power port on Amazon and found a Youtube vid on how to replace it.
    I am hoping I can get the port to work again so I can back up the phone one last time.
    Extract Photos from Smashed phone that  powers on but cannot connect.-photo.jpg
    04-22-2014 09:08 PM
  10. kataran's Avatar
    Wow did it get run over ??
    04-22-2014 09:12 PM
  11. kataran's Avatar
    My latest move is that I bought a replacement power port on Amazon and found a Youtube vid on how to replace it.]
    Sounds like a good move

    We have tutorials here on iMore I will see if the charger port is one of them
    04-22-2014 09:17 PM
  12. kataran's Avatar
    I checked the how to section on our blog and it doesn't show up but I did see YouTube video you mentioned. Hopefully the internal USB drive is still intact which I'm assuming it is. The iPhone is build tough
    04-22-2014 09:36 PM
  13. edgehawaii's Avatar
    I'll give it a shot and let you know how it goes.

    It is tough. It did get run over and still is trying to work!
    kataran likes this.
    04-22-2014 10:09 PM
  14. Peligro911's Avatar
    I'll give it a shot and let you know how it goes.

    It is tough. It did get run over and still is trying to work!
    Check out ifixit they have good directions


    Sent from my iPhone using iMore Forums mobile app
    kataran likes this.
    04-22-2014 10:19 PM
  15. bobbob1016's Avatar
    Maybe find a cheap identical model (likely one with a cracked screen, obviously not *this* cracked) and swap the memory circuitry? Or would the storage in this iPhone freak out that it was swapped?
    04-24-2014 03:13 PM
  16. kataran's Avatar
    Maybe find a cheap identical model (likely one with a cracked screen, obviously not *this* cracked) and swap the memory circuitry? Or would the storage in this iPhone freak out that it was swapped?
    Remember the original RoboCop movie when the first candidates bugged out when they tried to transplant there minds in the Robo body
    04-24-2014 05:42 PM
  17. edgehawaii's Avatar
    Well I swapped out the charging input unit and got no response. The phone is now completely dead.

    Anyone know of a service that can extract directly from the phones memory unit? Similar to when a laptop pr PC crashes and the hard drive is read for its contents..
    04-28-2014 05:38 PM
  18. kataran's Avatar
    I actually did a couple of searches and was surprised I didn't get any useable hits

    I wouldn't give up try a good repair guy and see if he can get that port working for you
    04-28-2014 06:53 PM

Similar Threads

  1. Replies: 3
    Last Post: 04-24-2014, 02:08 AM
  2. Is the I pad air is complicity for windows 8 .1 from Toshiba?
    By iMore Question in forum Ask a Question
    Replies: 3
    Last Post: 04-23-2014, 01:47 AM
  3. Withings Pulse O2 keeps tabs on your oxygen levels
    By iMore.com in forum iMore.com News Discussion
    Replies: 0
    Last Post: 04-22-2014, 02:10 PM
  4. Replies: 0
    Last Post: 04-22-2014, 09:40 AM
  5. Help...cannot get passed error 21 on Ipad4
    By iMore Question in forum Ask a Question
    Replies: 1
    Last Post: 04-22-2014, 09:17 AM
LINK TO POST COPIED TO CLIPBOARD