1. jetdaigle's Avatar
    When sending out a mass email (out of office, company announcement), and there is an error (full inbox, account has been deleted, etc.), the email will not go out at all. Is there a way to override this? Outlook for Windows will allow the email to go out, but give a “bounce back” error stating the error, and not send the email out to those "errored" recipients. Any help would be greatly appreciated.
    04-16-2014 09:25 AM
  2. nikkisharif's Avatar
    Hi and Welcome to iMore!!!

    I haven't had any issues regarding sending a mass email. Have you done any updates to Office lately?
    04-16-2014 02:14 PM
  3. jetdaigle's Avatar
    Not sure about the updates. It's not on my computer. I'll have to check tomorrow morning.

    Sent from my iPhone using iMore Forums
    04-16-2014 11:12 PM
  4. jetdaigle's Avatar
    I installed an update for Outlook and sent an email to myself and a fake email address. I'm receiving a 5.1.1 error - User unknown; rejecting.
    04-17-2014 09:53 AM
  5. Jaguarr40's Avatar
    Maybe those errored recipients have bad email addresses and that is why they are getting bounced.
    04-17-2014 11:09 AM
  6. mikeo007's Avatar
    You're saying the mail doesn't go out at all, to any of the recipients if even one causes an error? That doesn't seem like an expected behaviour. How would the email client know that the message was going to be bounced before it was sent? Sorry if I'm misunderstanding the problem, but it's just not making sense to me.
    04-18-2014 07:53 AM
  7. jetdaigle's Avatar
    If one or two email addresses in a "batch" of 15 in a mass email are bad, shouldn't the email still go out?
    04-19-2014 09:13 AM
  8. jetdaigle's Avatar
    It's no problem. You should have seen me trying to word this. You are correct. If there is a bad or incorrect email address, the email will not be sent out at all. It's different on a Windows computer. If a mass email goes out, and there is a bad email address in the recipients, the email will still go out to everyone else.
    04-19-2014 09:16 AM

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