1. iMore Question's Avatar
    I switched to galaxy s5 from iPhone 4 and didn't turn off iMessage before hand how do I fix this to where I can receive messages again on my new phone
    04-11-2014 12:33 PM
  2. kataran's Avatar
    Turn it off now I'm told it will take a few days to iron itself out
    04-11-2014 12:42 PM
  3. Not Quite Right's Avatar
    You need to contact Apple Support to get this resolved ... Contact Apple Support - Apple Support
    iOS: Deactivating iMessage
    kataran likes this.
    04-11-2014 12:45 PM
  4. Jaguarr40's Avatar
    I am not really understanding what you are asking. If you just switched to Galaxy S5 and not using your iPhone 4 anymore. When you new phone is fully activated and running and SMS is set up, Simply by someone sending you a message you will receive it on your new phone. If i am missing something please let me know. Your iPhone becomes deactivated and nothing would go to it anyway. I will add that it does take a few days or sooner to catch up but you can call your carrier to make sure your old phone is completely deactivated.
    04-11-2014 12:46 PM
  5. Not Quite Right's Avatar
    Your missing something Jag this is a common problem ... iOS: Deactivating iMessage
    04-11-2014 12:47 PM
  6. Jaguarr40's Avatar
    Your missing something Jag this is a common problem ... iOS: Deactivating iMessage
    Thanks .... Got it!!
    04-11-2014 12:48 PM
  7. Jaguarr40's Avatar
    You need to contact Apple Support to get this resolved ... Contact Apple Support - Apple Support
    iOS: Deactivating iMessage
    Your missing something Jag this is a common problem ... iOS: Deactivating iMessage
    I actually was not aware of this issue but i knew you had to wait for it to catch up but not this issue, As I said, Thank you again.
    04-11-2014 12:51 PM
  8. Not Quite Right's Avatar
    I actually was not aware of this issue but i knew you had to wait for it to catch up but not this issue, As I said, Thank you again.
    We all learn something new everyday ...
    04-11-2014 01:01 PM
  9. Speedygi's Avatar
    Looks like the iMessage thing, I'm sure you guys figured it out.
    04-12-2014 12:10 PM
  10. Premium1's Avatar
    I am not really understanding what you are asking. If you just switched to Galaxy S5 and not using your iPhone 4 anymore. When you new phone is fully activated and running and SMS is set up, Simply by someone sending you a message you will receive it on your new phone. If i am missing something please let me know. Your iPhone becomes deactivated and nothing would go to it anyway. I will add that it does take a few days or sooner to catch up but you can call your carrier to make sure your old phone is completely deactivated.
    It appears if people have an iPhone, when trying to send you texts, they won't send. Not sure why this is such an issue with apple and iMessage, it used to be easy once you deactivated the iPhone before it would work, they must have added something in recent versions that makes it more difficult and gives users such issues. I guess apple really doesn't want people switching lol.
    nikkisharif likes this.
    04-12-2014 07:03 PM
  11. Jaguarr40's Avatar
    Well I learend the hard way yesterday, It is nothing thatthey did, I am told you have to shut off iMessage and give it a few days and it will eventually start working again. At best all you are going to get SMS from your iPhone to a non or even vice versa, Someone with a new Galaxy S5 to IOS will still be SMS. Any other was way you know has to be iPhone to iPhone.

    Credit to: Not Quite Right. TY
    04-12-2014 07:17 PM
  12. wbkm85's Avatar
    supportprofile.apple.com

    remove your number from your profile on the left and de register any product that's showing up in the middle.


    also, chat applecare and we can revoke the certificate

    then it should be done in less than 24hrs just so your number can be flushed from the system
    hope that helps!
    04-13-2014 06:23 AM
  13. dkhmwilliams's Avatar
    This had to me not to long ago when I switched to the Nexus 5. I wasn't getting text messages from people with iPhones. And just about everyone I work with has an iPhone. So it became problematic. I eventually got the issue resolved. Not only did I have to turn off iMessage, but any thread that was started with iMessage on their end had to be deleted first. Then they could start a new thread. It was a royal pain. Funny thing is after all of that, I ended up going back to the iPhone.


    Sent from my Gold iPhone 5S. The "S" is for sexy.
    mumfoau and ladyc0524 like this.
    04-13-2014 06:57 AM
  14. mumfoau's Avatar
    This had to me not to long ago when I switched to the Nexus 5. I wasn't getting text messages from people with iPhones. And just about everyone I work with has an iPhone. So it became problematic. I eventually got the issue resolved. Not only did I have to turn off iMessage, but any thread that was started with iMessage on their end had to be deleted first. Then they could start a new thread. It was a royal pain. Funny thing is after all of that, I ended up going back to the iPhone.


    Sent from my Gold iPhone 5S. The "S" is for sexy.
    Switching between the two has always been a royal pain for me as well! Then once I got single text messages sorted out I could never find an app that would consistently deliver group messages! That's what always brought me back to iPhone!


    Sent from my iPhone using iMore Forums
    ladyc0524 and dkhmwilliams like this.
    04-13-2014 07:14 AM
  15. dkhmwilliams's Avatar
    Switching between the two has always been a royal pain for me as well! Then once I got single text messages sorted out I could never find an app that would consistently deliver group messages! That's what always brought me back to iPhone!


    Sent from my iPhone using iMore Forums
    It almost seems like it was done on purpose doesn't it?


    Sent from my Gold iPhone 5S. The "S" is for sexy.
    mumfoau likes this.
    04-13-2014 07:24 AM
  16. mumfoau's Avatar
    It almost seems like it was done on purpose doesn't it?


    Sent from my Gold iPhone 5S. The "S" is for sexy.
    It sure does seem that way! I love the iPhone, Apple ecosystem and iOS to be sure but if the messaging issues didn't persist, I'd likely still be using the Moto X!


    Sent from my iPhone using iMore Forums
    04-13-2014 07:27 AM
  17. dkhmwilliams's Avatar
    It sure does seem that way! I love the iPhone, Apple ecosystem and iOS to be sure but if the messaging issues didn't persist, I'd likely still be using the Moto X!


    Sent from my iPhone using iMore Forums
    And I would have probably picked up the M8. But in the end, I'm happy with my iPhone.


    Sent from my Gold iPhone 5S. The "S" is for sexy.
    Speedygi and mumfoau like this.
    04-13-2014 07:28 AM
  18. mumfoau's Avatar
    And I would have probably picked up the M8. But in the end, I'm happy with my iPhone.


    Sent from my Gold iPhone 5S. The "S" is for sexy.
    As am I! I definitely don't plan to succumb to the temptation to stray again!


    Sent from my iPhone using iMore Forums
    Speedygi likes this.
    04-13-2014 10:58 AM
  19. Not Quite Right's Avatar
    This had to me not to long ago when I switched to the Nexus 5. I wasn't getting text messages from people with iPhones. And just about everyone I work with has an iPhone. So it became problematic. I eventually got the issue resolved. Not only did I have to turn off iMessage, but any thread that was started with iMessage on their end had to be deleted first. Then they could start a new thread. It was a royal pain. Funny thing is after all of that, I ended up going back to the iPhone.
    Two family members, and myself switched to various Android phones last year. All three of us had this text message - iMessage issue identical to what you went through, and just like yourself as soon as we got the issue straightened out, we all on our own without any coordination switched back to our iPhones.
    04-14-2014 12:16 PM
  20. HAWK's Avatar
    Trader problems lol just kidding.....


    Sent from my iPhone 5s
    04-14-2014 06:07 PM
  21. mumfoau's Avatar
    Trader problems lol just kidding.....


    Sent from my iPhone 5s
    LOL


    Sent from my iPhone using iMore Forums
    04-14-2014 06:41 PM
  22. Not Quite Right's Avatar
    Trader problems lol just kidding.....
    I'll give ya that one ...
    04-15-2014 12:23 AM
  23. bfarraye35's Avatar
    I have done it all and am at my wit's end..........

    I switched from the iPhone 4s to the Galaxy S5. Like most users, I am NOT getting any texts from iPhone users whatsoever. I have tried every trick that the internet has to offer and still no avail. I've texted STOP, I had Apple remove my number from the iMessage system, I had friends check to see that "send as SMS" was turned on, I had friends change my contact to a regular mobile number instead of an iPhone.

    I am really, REALLY pissed off at this entire situation. Most of my contacts are iPhone users but I needed something with more customization. However, I can't deal with not getting texts. As a professional who is active on their phone, it is imprerritave that I have access to texts from all users.

    Does anyone have any other suggestions that might fix the situation?????

    thanks.
    04-15-2014 10:28 AM
  24. Not Quite Right's Avatar
    I have done it all and am at my wit's end..........

    I switched from the iPhone 4s to the Galaxy S5. Like most users, I am NOT getting any texts from iPhone users whatsoever. I have tried every trick that the internet has to offer and still no avail. I've texted STOP, I had Apple remove my number from the iMessage system, I had friends check to see that "send as SMS" was turned on, I had friends change my contact to a regular mobile number instead of an iPhone.

    I am really, REALLY pissed off at this entire situation. Most of my contacts are iPhone users but I needed something with more customization. However, I can't deal with not getting texts. As a professional who is active on their phone, it is imprerritave that I have access to texts from all users.

    Does anyone have any other suggestions that might fix the situation?????

    thanks.
    Hang in there. If you contacted Apple to get your number "flushed" from the iMessage servers it may take a few hours, but you've done all you can do.
    04-15-2014 10:39 AM
  25. dee turp's Avatar
    Text 'STOP' all cap to '48369'. Apple with send you a confirmation message saying "FREE MSG: Apple iCloud ID Verification: You have been unsubscribed and will no longer receive messages. 1-800-275-2273"

    Give it 24-hrs to fully remove your number from the iCloud/iMessage server.

    If you need more help just let me know.
    04-19-2014 08:59 PM
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