1. iMore Question's Avatar
    Hi, a few days ago i bought an IPhone 5s and did a factory reset on ITunes, but I came up with the new apple activation screen... I tried to contact the seller but no luck till now... So i wanted to ask if is there a way or will there be a way (i saw one for the IPhone 4) to deactivate this feature and finally use my IPhone? Thanks
    04-10-2014 07:45 PM
  2. kch50428's Avatar
    The prior owner needs to log into icloud.com/find and from that web site, initiate a wipe of the device, then delete the device from their 'find' app via the web site... then you should be able to activate and set up the device... if the previous owner can't/won't do that for you - try to go about returning the device to the prior owner and get a refund... or consider legal actions against the seller for fraud.
    Just_Me_D likes this.
    04-10-2014 08:11 PM
  3. kataran's Avatar
    If you got the info from the seller in the form of an Apple ID password

    Go to Settings>iCloud>find my iPhone toggle it off and it will ask for the password and enter it in

    Or you can swipe Hello if that's where you are and it will soon prompt you for the password

    But I don't see the seller giving that info when they could do it themselfs over the internet
    04-10-2014 08:16 PM

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