Problem adding hotmail account to iphone 5 ios 7.1

[iMore Question]

Hi,

I am having problems adding a hotmail account to my iphone 5 ios 7..

I have tried using Exchange, Outlook.com & Other

All results end up in saying, cannot verify account.

Can you help?

 

[kataran]

Going to Settings>Mail,Contacts,Calendars then tap on Add Account and choose outlook.com and create your account

Also check your settings on the mail sever make sure your mobile settings are correct


iMore Ambassador -iPhone 5s

 

[Jaguarr40]

If you choose outlook all settings should be automatic, Make sure you are using the right email and password also. As answered above as well do check your settings also.

 

[Just_Me_D]

Hi,

I am having problems adding a hotmail account to my iphone 5 ios 7..

I have tried using Exchange, Outlook.com & Other

All results end up in saying, cannot verify account.

Can you help?

If your Hotmail account has been converted over to outlook.com like the rest of us, enter your username@outlook.com instead of @hotmail.com. There should be a folder associated with the Outlook.com account named Hotmail that receives all email sent to your hotmail email address.

 

[acerace113]

If your Hotmail account has been converted over to outlook.com like the rest of us, enter your username@outlook.com instead of @hotmail.com. There should be a folder associated with the Outlook.com account named Hotmail that receives all email sent to your hotmail email address.

Mine hasn't been converted...


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[Jaguarr40]

I would recheck because I am sure that all the hotmail accounts were converted a long time ago.

 

[Elizabeth2]

Hotmail address are redirected to open in outlook. Your address is still hotmail unless you have physically changed it which you do not have to do.


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[acerace113]

I would recheck because I am sure that all the hotmail accounts were converted a long time ago.

Just checked and mine still ends with @hotmail.com and I haven't got any emails saying it's changing or anything... Maybe I'm one of the lucky ones


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[Elizabeth2]

Just checked and mine still ends with @hotmail.com and I haven't got any emails saying it's changing or anything... Maybe I'm one of the lucky ones


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Microsoft had said you can keep you hotmail address forever. It's just re-routed thru outlook.


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[acerace113]

Microsoft had said you can keep you hotmail address forever. It's just re-routed thru outlook.


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That's makes more sense, I remember switching to outlook cause it looked better.


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[Elizabeth2]

Sooo lol when you go to add an existing hotmail address you select the Outlook option but type your hotmail address hahahaha clear as mud ya think but it works.


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[Jaguarr40]

Just convert it yourself by choosing your name @outlook and do it that way. You will not lose hotmail and once Outlook is setup you can go in an close hotmail down but everything will go over to Outlook.

 

[Makeda J]

Sooo lol when you go to add an existing hotmail address you select the Outlook option but type your hotmail address hahahaha clear as mud ya think but it works.


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I have tried everything I see listed here but it keeps saying "the username or password for imap-mail.outlook.com is incorrect" but yet i still log in just fine on the computer. Any suggestions?

 

[rdubmu]

make sure you are selecting outlook.com, then put in your hotmail credentials

yourusername@hotmail.com as the email/username

then your password.

It should be automatic, if you are getting errors, you are making a mistake on your username and or password.

 

[Makeda J]

make sure you are selecting outlook.com, then put in your hotmail credentials

yourusername@hotmail.com as the email/username

then your password.

It should be automatic, if you are getting errors, you are making a mistake on your username and or password.

I hear what you're saying but it's not my error, I'm using the same exact email and password on a computer and it works just find. I would like to believe it's the phone itself. but I dont know.

 

[rdubmu]

Can not verify account is the error you are getting?

Try changing your password to a temporary password by making your password very simple. Like "Imore123" with a capital I, don't use special characters.


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[rdubmu]

See if this link will help

http://answers.microsoft.com/en-us/...fy-on-my/90b75852-16a7-4e1a-ba9c-6a1b8642a9bd


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[Amber Wrenn]

Same issue here and took y'all's advice and used outlook with using my hotmail info and it finally WORKS!!!!! Thanks guys! Was very frustrating.

 

[Ivette Rodriguez]

go to:

sign in to your Hotmail account

go to the gear (upper right)
-options

under Managing your account
-go to Account details

new pop up window-Microsoft account

under Security and password
-create new app password

On iPhone

-add account
-Outlook
-Email (use your hotmail email address)
-Password (use the app password)

 

[rdubmu]

Same issue here and took y'all's advice and used outlook with using my hotmail info and it finally WORKS!!!!! Thanks guys! Was very frustrating.

Glad it worked.

Basically hotmail, outlook and live are the same. Just different @domains

Hotmail is the original, live came later and outlook.com is the rebrand.


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