Problem adding hotmail account to iphone 5 ios 7.1

stocko69

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Aug 25, 2014
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Still doesnt work for me. Im selecting outlook and using my full hotmail address and password, and it still says unable to verify details. I can login perfectly well on safari using those details but not on my ipad!!!
 

Just_Me_D

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Jan 8, 2012
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Still doesnt work for me. Im selecting outlook and using my full hotmail address and password, and it still says unable to verify details. I can login perfectly well on safari using those details but not on my ipad!!!

Okay. Try it again and make sure that the passcode is correct. If it still fails, try the exchange setup.
 

EPeterson83

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Feb 6, 2015
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go to:

sign in to your Hotmail account

go to the gear (upper right)
-options

under Managing your account
-go to Account details

new pop up window-Microsoft account

under Security and password
-create new app password

On iPhone

-add account
-Outlook
-Email (use your hotmail email address)
-Password (use the app password)

thank you SOOOO much for explaining this Yvette Rodriguez!

i will just add that you are now going to the section called SECURITY & PRIVACY
under ACCOUNT SECURITY
MANAGE ADVANCED SECURITY
scroll down to APP PASSWORDS
then
CREATE A NEW APP PASSWORD
copy and paste THAT into your smart phone to add the mail account.

and may no one go through the insanity i just did to figure this out!
 

Ronald Zambrana

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Mar 24, 2015
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Problem Solved:

You must disable " two step verification" on your hotmail account.

- Logon on you hotmail account with any browser
- account settings
- security and privacy
- manage advance securtity settings
- disable " two step verification"
save

After this steps you can add your hotmail account on your iphone..
 

Hamsa Mohamed

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Mar 31, 2015
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go to:

sign in to your Hotmail account

go to the gear (upper right)
-options

under Managing your account
-go to Account details

new pop up window-Microsoft account

under Security and password
-create new app password

On iPhone

-add account
-Outlook
-Email (use your hotmail email address)
-Password (use the app password)

Thank you so much that worked with me
 

whetz

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Jan 1, 2016
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I finally solved the problem with adding Outlook to my Iphone 5S. The two step verification on my Hotmail account prevented the IPhone mail set up. After turning off the the two step verification my outlook account was easily added under Setting.