Can't watch my downloaded movie

mrlyons841

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May 27, 2013
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I bought the movie Frozen for my daughter and got a digital copy with it. I downloaded it successfully but when I tried to view it this came ImageUploadedByiMore Forums1395255286.242880.jpgup. What do I do???ImageUploadedByiMore Forums1395255286.242880.jpg

Sent from my IPad 2
 

anon(4698833)

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Sep 7, 2010
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Are you signed in on the iPad with the same Apple/iTunes ID that was used to purchase the movie?

If so, try a hard reset (hold down the power and home buttons for 10sec.) and see if that solves your issue.
 

AgentHeracles

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Sep 7, 2011
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Sometimes it is Ultraviolet or iTunes given as a choice. I recently found that out with "The World's End", the final film in the 'Blood & Ice-Cream Trilogy'.
 

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