zerog46 Well-known member Oct 3, 2010 4,527 13 0 Visit site Mar 13, 2014 #2 Put the case on and try a hard restart. Hold in both buttons until you see the Apple logo.
Jaguarr40 Well-known member Jan 14, 2011 14,305 12 0 Visit site Mar 13, 2014 #3 If it is the case depending on warranty and how long you had it, Call them to see if you can get an RMA to return it, Can you charge it without the case?
If it is the case depending on warranty and how long you had it, Call them to see if you can get an RMA to return it, Can you charge it without the case?