1. iMore Question's Avatar
    I am having trouble down loading songs on i tunes and also updating apps on my phone, when i go to down load an app it just has the circle moving round and round and goes no further, i have an app i need to update but this isnt in the apps to update it they have all gone.
    when i go to down load a song on i tunes, i select the song to down load where the price is and it goes to buy song and then no further. I have checked that my card details are correct and my itunes account is signed in.

    i have no noticed and i dont know if this affects it that when i go settings, general, profile it says BTwifi is this correct im on O2 but connect to my wifi at home.

    thanks
    02-26-2014 05:38 PM
  2. Jaguarr40's Avatar
    I think at this point since it involes a secured method of payment ...ie Credit Card i would call Apple and have them take a look at your acct. to make sure you have the means correctly to pay for the songs and at the same time about which I am not quire sure I am getting fully on what you mean other than I presume you mean all this from your phone on the apps or where does iTunes come in....Phone or desktop?
    02-26-2014 05:45 PM

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