1. iMore Question's Avatar
    before yesterday i wanted to clean my iphone 5s screen because it was so dirty .. i forgot it was a smart phone so i rubbed the screen with a little of soap and then a towel with water after that i realized it was a phone and stopped what i was doing then a little part of the screen got purple i didn't worry because the phone was working fine yesterday half of the screen turned purple !! today morning the whole screen was purple .. what should i do please help me
    02-06-2014 02:24 AM
  2. Peligro911's Avatar
    before yesterday i wanted to clean my iphone 5s screen because it was so dirty .. i forgot it was a smart phone so i rubbed the screen with a little of soap and then a towel with water after that i realized it was a phone and stopped what i was doing then a little part of the screen got purple i didn't worry because the phone was working fine yesterday half of the screen turned purple !! today morning the whole screen was purple .. what should i do please help me
    Turn it off and put in bag of rice to dry for 24 hours minimum and hope it goes away


    Sent from my iPhone using iMore Forums mobile app
    02-06-2014 04:17 AM
  3. SeanHRCC's Avatar
    If the screen turned purple in the fashion you said, you probably got water/soap in between the glass and digitizer (and most likely on the board as well)...the phone is probably screwed, and you will need to take it somewhere for screen replacement AND water damage repair most likely.
    02-06-2014 08:02 AM
  4. pr1nce's Avatar
    Turn it off and put it in a bag of rice for at least 24 hours. That's the best you can do. It's probably too late though. Good luck.


    Sent from my iPhone using iMore Forums
    02-06-2014 08:17 AM
  5. SeanHRCC's Avatar
    Typically, to make the rice bag thing work, you have to turn the phone off IMMEDIATELY after it gets wet on the inside...this person obviously kept trying to use the thing, and the damage has been done.
    02-06-2014 08:23 AM
  6. taz323's Avatar
    You can try the bag of rice, but at this point you should bring it in to be checked out.
    02-06-2014 08:40 AM
  7. thatgirl87's Avatar
    Rice should do the trick. In the future, always use a lens cleaning wipe to clean your phone.


    This post was made by Tiffany
    02-06-2014 09:52 AM
  8. nikkisharif's Avatar
    Hopefully it can be salvaged but for future reference don't put water & soap on your phone.
    02-06-2014 10:58 AM
  9. SeanHRCC's Avatar
    Rice should do the trick. In the future, always use a lens cleaning wipe to clean your phone.


    This post was made by Tiffany
    Again, rice bagging typically only works if you've shut off the phone immediately after the water is introduced to the phone...this prevents the electronic components from getting power while wet. This scenario, where the screen is all fouled up, it is pretty likely that because the OP kept using the device, that the damage has been done.
    02-06-2014 11:03 AM
  10. iEd's Avatar
    Cleaning iDevices.

    http://support.apple.com/kb/ht3226#iphones
    Last edited by iEd; 02-06-2014 at 12:26 PM.
    02-06-2014 11:37 AM

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