[iMore Question]

before yesterday i wanted to clean my iphone 5s screen because it was so dirty .. i forgot it was a smart phone so i rubbed the screen with a little of soap and then a towel with water after that i realized it was a phone and stopped what i was doing then a little part of the screen got purple i didn't worry because the phone was working fine yesterday half of the screen turned purple !! today morning the whole screen was purple .. what should i do please help me

[Peligro911]

before yesterday i wanted to clean my iphone 5s screen because it was so dirty .. i forgot it was a smart phone so i rubbed the screen with a little of soap and then a towel with water after that i realized it was a phone and stopped what i was doing then a little part of the screen got purple i didn't worry because the phone was working fine yesterday half of the screen turned purple !! today morning the whole screen was purple .. what should i do please help me

Turn it off and put in bag of rice to dry for 24 hours minimum and hope it goes away


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[anon(4698833)]

If the screen turned purple in the fashion you said, you probably got water/soap in between the glass and digitizer (and most likely on the board as well)...the phone is probably screwed, and you will need to take it somewhere for screen replacement AND water damage repair most likely.

[pr1nce]

Turn it off and put it in a bag of rice for at least 24 hours. That's the best you can do. It's probably too late though. Good luck.


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[anon(4698833)]

Typically, to make the rice bag thing work, you have to turn the phone off IMMEDIATELY after it gets wet on the inside...this person obviously kept trying to use the thing, and the damage has been done.

[taz323]

You can try the bag of rice, but at this point you should bring it in to be checked out.

[thatgirl87]

Rice should do the trick. In the future, always use a lens cleaning wipe to clean your phone.


This post was made by Tiffany

[nikkisharif]

Hopefully it can be salvaged but for future reference don't put water & soap on your phone.

[anon(4698833)]

Rice should do the trick. In the future, always use a lens cleaning wipe to clean your phone.


This post was made by Tiffany

Again, rice bagging typically only works if you've shut off the phone immediately after the water is introduced to the phone...this prevents the electronic components from getting power while wet. This scenario, where the screen is all fouled up, it is pretty likely that because the OP kept using the device, that the damage has been done.

[iEd]

Cleaning iDevices.

http://support.apple.com/kb/ht3226#iphones

[Yehet2018]

I also wiped my phone, and it was a Samsung, and I kinda wiped it with dishwashing soap mixed with water on a bounty towel. The day That I did it, the phone was perfectly fine, and on the next day, there was white coloumns on both sides. The phone was still operatable, it's just that the white coloumns covered some of the screen. One of my friends said that she dropped her iPhone in a pool, and it was covered in white coloumns, and two or three weeks later, it was normal. But I'm still not sure what's going to happened. I'm worried my phone is going to stay like that permanently. Plz help!

[Yehet2018]

If anyone is still on here, and responds, thank you so much!

[Sherry_B]

I also wiped my phone, and it was a Samsung,

You may wish to post your question on our sister site specific to Androids, here; https://www.androidcentral.com

[Honey Beagle]

before yesterday i wanted to clean my iphone 5s screen because it was so dirty .. i forgot it was a smart phone so i rubbed the screen with a little of soap and then a towel with water after that i realized it was a phone and stopped what i was doing then a little part of the screen got purple i didn't worry because the phone was working fine yesterday half of the screen turned purple !! today morning the whole screen was purple .. what should i do please help me

Why did you not take a soft cloth and clean the screen that way?

[Quis89]

I also wiped my phone, and it was a Samsung, and I kinda wiped it with dishwashing soap mixed with water on a bounty towel. The day That I did it, the phone was perfectly fine, and on the next day, there was white coloumns on both sides. The phone was still operatable, it's just that the white coloumns covered some of the screen. One of my friends said that she dropped her iPhone in a pool, and it was covered in white coloumns, and two or three weeks later, it was normal. But I'm still not sure what's going to happened. I'm worried my phone is going to stay like that permanently. Plz help!

Never ever ever wash your phone with water and soap. These are electrical devices. Soap/water mixtures don't work well with these devices. It's hard to know what is going to happen to your phone. Moisture effects things in varying ways. There's a good chance you messed something up. Hopefully you've got some sort of insurance on your device.

[Honey Beagle]

The same even for a tele set. Never wash the screen with water.

[Just_Me_D]

Why did you not take a soft cloth and clean the screen that way?

FYI: The post you’re replying to is from 4 years ago.

[Honey Beagle]

FYI: The post you’re replying to is from 4 years ago.

That is because on April 17th there were still responses appreciated as seen in the photograph.