1. iMore Question's Avatar
    Hi on my iphone4 in my settings for mail, contacts, calendars the accounts tab is light grey which means I can't click it, I need to update my Hotmail email settings but cant because of that, any ideas ??
    02-04-2014 09:09 AM
  2. Jaguarr40's Avatar
    Try and hold down the power and home button until the Apple logo appears and let go, Rebooting your device should restore this issue.
    02-04-2014 09:19 AM
  3. Plantago's Avatar
    Hi thanks for your reply but this hasn't worked, any more suggestions
    02-04-2014 10:40 AM
  4. Jaguarr40's Avatar
    Is the Add An Acct Button what is grayed out? You might have to restore your phone if the first did not work.
    02-04-2014 10:43 AM
  5. Plantago's Avatar
    It's the full Accounts tab with icloud,Hotmail and add account and also below that the fetch new data that is grayed out, if I restore the phone will it lose all the information from contacts, notes, messages and so on
    02-04-2014 10:59 AM
  6. Just_Me_D's Avatar
    Do you have "restrictions" enabled for your accounts? If so, remove the restrictions.
    Plantago likes this.
    02-04-2014 11:05 AM
  7. Jaguarr40's Avatar
    Go into settings and then General and look to see if you have restrictions on for your email accts and if so turn them off as instructed above.
    Plantago likes this.
    02-04-2014 11:16 AM
  8. Plantago's Avatar
    Thanks a million Jaguarr40 and JustMe'D its working now, I followed the restrictions advice from you and I can now edit it. Thanks again.
    02-04-2014 12:06 PM
  9. Just_Me_D's Avatar
    Thanks a million Jaguarr40 and JustMe'D its working now, I followed the restrictions advice from you and I can now edit it. Thanks again.
    You're very welcome...Enjoy the rest of your day..
    02-04-2014 12:51 PM

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