1. iMore Question's Avatar
    i have an active apple account and an icloud account. I have purchased and downloaded music to my ipod mini in the past 6 months. Recently I had to change my password for itunes/apple. Now when I try to purchase from itunes, logged in and with payment source confirmed and accepted, I still get an error message stating that my account has been locked. I have re-booted, re-established my pc as an acceptable devise,etc. A friend says I need to re-set my password in icoud to match my new apple/itunes password; however, I cannot find a link to do that. Some instructions say to tap on settings on my iOS device. When I do that, no choice for icloud account management appears. Help. Extremely frustrated.
    01-22-2014 03:14 PM
  2. iEd's Avatar
    Contact Apple ID support.

    http://www.apple.com/support/appleid/
    01-22-2014 03:18 PM
  3. zerog46's Avatar
    Also if you have had problems with your Credit Card with Apple you need to change that, if they flagged it you can never use it with them again.
    01-22-2014 03:57 PM

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