1. ceb1's Avatar
    My current iphone shuts down randomly for hours at a time. Then comes back on when it wants to. Have done every thing verizon has told me to do. Restore dfu mode yada yada yada.
    Now when i get my new phone. (today) ?????. short of switching out the sim card WHAT DO I HAVE TO DO with my old phone before i send it back. ANY info on what i should do with old phone
    and my new phone WOULD BE GREAT.
    01-17-2014 07:12 AM
  2. pr1nce's Avatar
    Go to settings>general>reset>erase all content and settings. Good luck with your replacement phone.
    01-17-2014 07:22 AM
  3. ceb1's Avatar
    THANK YOU
    01-17-2014 07:48 AM
  4. taz323's Avatar
    Good luck with the replacement
    01-17-2014 08:08 AM
  5. Spencerdl's Avatar
    Good Luck with the new phone
    01-17-2014 08:10 AM
  6. Jaguarr40's Avatar
    A fluke...You won't have any issues with you replacement... Think positive!
    01-17-2014 08:20 AM
  7. EmceeGeek's Avatar
    Make sure you back your previous phone up to iTunes or iCloud (I find iTunes the more secure backup because the files are saved on your computer). Then reset the old phone as everyone said. No worries though, your new 5s should work perfectly.
    01-17-2014 09:41 AM

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