1. iMore Question's Avatar
    I purchased a new iphone and took it too At&t to get a new phone line. They did the initial set-up of the phone and as a result, I did not have access to the initial set-up screen where I get to input my iCloud account so that I could download data from my old iphone. I connected to my iCloud account under settings, but my apps did not transfer through, only my contacts.
    How can I fix this?
    01-12-2014 07:31 PM
  2. Just_Me_D's Avatar
    If you still have access to the old phone, connect to your Wi-Fi network with it, and then do an iCloud backup. Afterwards, turn it off. Now, with your new iPhone, go to Settings - General - Reset then select "Erase All Contents and Settings". This will do exactly what the title states. The phone will reboot and you will be greeted with the initial setup screen. When prompted, select to retire from the iCloud backup you just made.
    01-12-2014 07:37 PM
  3. kch50428's Avatar
    Apps themselves don't restore via iCloud... That happens when you sync to iTunes either via wifi sync, or USB.

    Upon further review... Restoring from iCloud does do apps... iCloud: Restore

    iOS: Back up and restore your iOS device with iCloud or iTunes
    Just_Me_D and joemd60 like this.
    01-12-2014 07:38 PM
  4. Just_Me_D's Avatar
    Apps themselves don't restore via iCloud... That happens when you sync to iTunes either via wifi sync, or USB.

    Upon further review... Restoring from iCloud does do apps... iCloud: Restore

    iOS: Back up and restore your iOS device with iCloud or iTunes
    I was gonna say, "yes it does". Well technically, it re-downloads the apps you had when it was backed up and re-associates the data with them.
    01-12-2014 07:46 PM
  5. joemd60's Avatar
    Since I am an Amazon user. I never use iTunes. I don't keep music and photos on my device.
    If I need to restore, I want to treat it as a new device.
    My apps, music, and photos are in the cloud.
    So I just load what I want on my device.
    ICloud back up is also enabled, but whatever is backed up is minimal.
    Last edited by joemd60; 01-12-2014 at 10:07 PM.
    01-12-2014 09:56 PM

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