1. tderouchie's Avatar
    I am trying to setup my wifes Hotmail account to her 5c. I have never had issues setting up email accounts on my own iphones, but I cant figure out this one(i look like a fool). I have tried setting it up through Exchange, Outlook, and other, but it either tells me the email or password is incorrect, or it cannot find the server. Please help!
    01-11-2014 07:06 AM
  2. zerog46's Avatar
    01-11-2014 07:33 AM
  3. tderouchie's Avatar
    Yes. I think i've tried everything
    01-11-2014 08:56 AM
  4. Just_Me_D's Avatar
    Did her hotmail email address change over to outlook.com like it has for many of us? If so, use the outlook.com address instead, and see if that helps. I'm other words, change janedoe@hotmail.com to janedoe@outlook.com
    01-11-2014 09:38 AM
  5. Elizabeth2's Avatar
    You might try to reboot your phone and start again.... Kinda clears everything
    Yes, you will be setting it up under 'Other' and use your hotmail address
    01-11-2014 01:43 PM
  6. linsiris's Avatar
    That's weird, you should not have any problem setting it up through the "outlook" option, after all that's what it is there for. Try setting it up on your iPhone (or any other iDevice) maybe there is an error with the password. Also make sure to chech the caps option is turned on/off (as you require it) when typing the password.
    01-11-2014 08:48 PM
  7. tderouchie's Avatar
    Thank you for all the help! Sadly, it turns out my wife had changed her password recently and wasn't entering it properly women......
    zerog46 likes this.
    01-12-2014 08:46 AM
  8. linsiris's Avatar
    It's ok, so it was an error with the password after all 😄.

    01-12-2014 09:18 AM
  9. Jaguarr40's Avatar
    Well at least you got it handled. So she and you learned to look for the simplest thing first and double check everything.
    01-12-2014 03:02 PM

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