1. iMore Question's Avatar
    Hi
    I am having a problem with my iphone when it comes to receiving calls the ringer is not working and the volume is on high volume. I am missing a lot of calls of this issue
    if you can walk me through on how to fix this problem with out having to go to the sprint store that would be great
    12-23-2013 10:30 PM
  2. kataran's Avatar
    Hi
    I am having a problem with my iphone when it comes to receiving calls the ringer is not working and the volume is on high volume. I am missing a lot of calls of this issue
    if you can walk me through on how to fix this problem with out having to go to the sprint store that would be great
    Go to Settings>Sounds>

    Make sure you have it toggled on<shows green for both on top of page then go to Ringtones and select a tone check to see if the volume is all the way up and change with buttons is off<no green


    Sent from my iPhone 5s Gold 64GB
    12-23-2013 10:49 PM
  3. kataran's Avatar
    Also check the slider switch on the side of the phone and make sure no red is showing


    Sent from my iPhone 5s Gold 64GB
    12-23-2013 10:51 PM

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