1. iMore Question's Avatar
    Hi,I put in a dvd-r in my MacBook Pro and then it won't come out so i tried to shut it down
    it did not succeed in shutting down because it is stuck on a white screen please help
    i tried many solutions in the forums and it did not work.
    such as holding down the power button,Resetting the System Management Controller (SMC).

    Please help
    MacBook Pro(Mid 2012), OS X Mavericks(10.9)
    12-23-2013 02:40 PM
  2. kch50428's Avatar
    Might be a GeniusBar visit is in order... or a call to Apple Support.
    12-23-2013 02:43 PM
  3. Just_Me_D's Avatar
    Remove the power cord AND the battery....
    12-23-2013 02:44 PM
  4. Statik SA's Avatar
    They said that my phone support expired and i have hardware support until Feb 2014
    12-23-2013 02:47 PM

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