1. AppleHeadCA's Avatar
    So I've returned my MB to Apple.

    According to the tracking number on the return label the package was received and signed by the warehouse person on Friday @ 9AM and now it's Monday 11:20 AM PST (2:20PM EST)

    Now, when I go to my order status I see my return as <<Return Request Pending Return item(s) by December 27, 2013>>

    Hmmm...shouldn't it say <<Return Completed>>???
    12-23-2013 02:20 PM
  2. phreddyl's Avatar
    May take a few days to get it from the person in the mail room that signed for it and the person who handles and inspects the returns- Also keep in mind during the holidays they may not be running at full staff. I would give it a few days- you have the tracking as back up
    12-23-2013 02:23 PM
  3. Just_Me_D's Avatar
    Maybe. The main thing is that you have proof that you returned the package. The rest will iron itself out eventually. Just check back after Christmas.
    12-23-2013 02:24 PM
  4. kch50428's Avatar
    It will when the return has been fully processed... having the package delivered doesn't mean the process is complete...
    12-23-2013 02:25 PM
  5. AppleHeadCA's Avatar
    Maybe. The main thing is that you have proof that you returned the package. The rest will iron itself out eventually. Just check back after Christmas.
    Nevermind, I phoned Apple and they confirmed it was received! The returned product was an MB Air I bought to test for a few days.
    12-23-2013 03:17 PM

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