Not sure there is a solution but here goes. My daughters phone was dying so I tried to make an appointment for the Genius Bar from her phone. I kept getting an error saying "We're sorry. This service is momentarily unavailable. Please try again later". I then tried from my phone and got the same thing. I tried a few times and wound up making 2 separate appointments! I have since fixed her issue. I managed to back her almost dead phone up and loaded her stuff onto my old 4s. Now I can't seem to be able to cancel our 2 appointments. I keep getting the same error message. Does anyone know of a way to cancel appointments online? There is only the option to make an appointment, not cancel.
Thanks!
Thanks!