1. cobsofcookcourt's Avatar
    Please help! My 2yr old has been fiddling with my iPad and now i cant disable the passcode, as the option is greyed out.
    Any advice greatly appreciated!
    Last edited by cobsofcookcourt; 12-07-2013 at 05:52 PM.
    12-07-2013 04:50 PM
  2. Jaguarr40's Avatar
    It has to be turned on first and then the part you are talking about will not be greyed out.
    cobsofcookcourt likes this.
    12-07-2013 05:06 PM
  3. Just_Me_D's Avatar
    1. Wait about 10 minutes or so and see if it allows you to enter your pass code.
    2. Reboot your device
    cobsofcookcourt likes this.
    12-07-2013 05:30 PM
  4. cobsofcookcourt's Avatar
    It is definitely turned on. When I go to Settings-General-Passcode Lock it prompts me for my passcode which I enter. Then in the next screen the <Turn Passcode Off> button is greyed out so I can't press it.
    Am I missing something?
    12-07-2013 05:33 PM
  5. ArmenSG's Avatar
    Registered on this site specifically to help out with this question.. Hope this does the trick as it solved my issue.

    Since I have a corporate email account on my iPhone that requires a certain level of security (complex passcode + passcode required after MAX 5 minutes + auto lock must be enabled), as long as that email account is added to the phone, certain options will have limited choices, and some will be completely greyed out. As soon as i removed that email account, all my options went back to normal.

    In my case, I guess i have no choice but to enable the email account, and lose those other options.

    Hope this helped,
    Armen
    09-19-2014 12:22 AM

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