1. amymoerbe's Avatar
    I had to restore my daughters ipad mini because she forgot her pw and she tried tooo many times and it disable the ipad mini so I talked on live chat with an apple expert of which I cant find where I can do that again and she walked me through the restoration and my ipad mini is now restored but tuhen she told me to go to iTunes store of which I don't know what link that is and sign in of which I did and it said incorrect un or pw and its not incorrect. I cant get signed in to download my purchased apps back on her ipads mini now? I don't know what im doing? please help me!!!
    11-22-2013 11:58 AM
  2. warcraftWidow's Avatar
    Go into Settings, iTunes & AppStore and sign in. If it tells you invalid user if or password them you'll need to reset the password. In a browser, go to appleid.apple.com and follow the links for a forgotten password.
    11-22-2013 12:50 PM

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