1. iMore Question's Avatar
    Since I got my iphone 5s from Verizon I have been unable to purchase (even free) apps from the app store. Each time I get the unable to purchase message...I have turned my phone off and back on, gone to the app store to the updates and I am able to get the app from the cloud. I know the app is being downloaded somewhere because they always show up on my ipad within seconds. I have tried restarting/erasing my phone multiple times with no luck...also have gotten a new phone from Verizon thinking it was a software issue but that phone had the same issues...not sure if this is something others are experiencing but it is very frustrating...willing to try anything...PLEASE HELP! Thank you!
    11-19-2013 11:17 AM
  2. rayz336's Avatar
    Since I got my iphone 5s from Verizon I have been unable to purchase (even free) apps from the app store. Each time I get the unable to purchase message...I have turned my phone off and back on, gone to the app store to the updates and I am able to get the app from the cloud. I know the app is being downloaded somewhere because they always show up on my ipad within seconds. I have tried restarting/erasing my phone multiple times with no luck...also have gotten a new phone from Verizon thinking it was a software issue but that phone had the same issues...not sure if this is something others are experiencing but it is very frustrating...willing to try anything...PLEASE HELP! Thank you!
    Try signing out of your App Store account on the iPhone turning it off and back on and finally signing back into your App Store account.
    11-19-2013 11:57 AM
  3. aliciadank's Avatar
    Sorry to say but that didn't fix the problem...open to any other suggestions!
    11-19-2013 01:32 PM
  4. xoayr's Avatar
    Try: General > Restrictions > Make sure it is OFF
    11-19-2013 02:24 PM

Similar Threads

  1. Forum Game: The Alphabet Game
    By James Falconer in forum Forum Games
    Replies: 193
    Last Post: 01-22-2014, 02:51 AM
  2. What's the best iOS file manager app?
    By James Falconer in forum iPhone Apps & Games
    Replies: 3
    Last Post: 11-19-2013, 07:52 PM
  3. Wallpaper/App multi-task bug.
    By ScottyBoy_22 in forum iPhone 5s
    Replies: 2
    Last Post: 11-19-2013, 01:25 PM
  4. Best way to manage photos on Mac besides iPhoto?
    By James Falconer in forum Photography and Videography
    Replies: 3
    Last Post: 11-19-2013, 11:47 AM
  5. Setting Up The iPhone
    By Arjun Mehra in forum iPhone 5
    Replies: 3
    Last Post: 11-19-2013, 09:15 AM
LINK TO POST COPIED TO CLIPBOARD