11-14-2013 07:38 AM
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  1. iMore Question's Avatar
    iMore Question
    I recently brought an Iphone 4 on ebay and the seller said that he had restored the iphone. When i put my sim card in and try to activate it it says to log in via an apple id, so i make one and tried it. Then it said "that id cant be used as this phone is locked to J********@gmail.com.
    Is there any way that i can remove this account and add my account?
    11-14-2013 06:56 AM
  2. richu75's Avatar
    richu75
    Originally Posted by iMore Question
    I recently brought an Iphone 4 on ebay and the seller said that he had restored the iphone. When i put my sim card in and try to activate it it says to log in via an apple id, so i make one and tried it. Then it said "that id cant be used as this phone is locked to J********@gmail.com.
    Is there any way that i can remove this account and add my account?
    The seller did restore the iPhone as new but did not disable 'Find my iPhone'.
    This is a new theft protection mechanism in iOS7. Only the registered AppleID can re-register this phone.

    Your only course of action is to contact the seller. Maybe you can file a paypal dispute is you paid that way.
    11-14-2013 07:38 AM
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