1. iMore Question's Avatar
    I recd mail from bbm for regn but the app does nothing when i say got the email...plz help
    10-23-2013 09:58 AM
  2. kataran's Avatar
    Go into the app by tapping the icon enter in your email and it should send you to the setup page. If your a current member or already signed up just log in if your new then create a account


    Sent from my iPhone 5
    Ipheuria and Just_Me_D like this.
    10-23-2013 10:02 AM
  3. Jay Mobile's Avatar
    The same exact thing happened to me. I received the front of the line email but when I go to enter my email and press next I receive the "we are holding your spot" message. I have tried several times and get the same message over and over again.
    10-23-2013 10:38 AM
  4. kataran's Avatar
    The same exact thing happened to me. I received the front of the line email but when I go to enter my email and press next I receive the "we are holding your spot" message. I have tried several times and get the same message over and over again.
    Ok I see your point

    Give it one hour you got an early email I'm assuming

    I got on just by trying and then got the email

    Also try and force close the app and then reset your iPhone and then try again that worked for some


    Sent from my iPhone 5
    10-23-2013 10:43 AM
  5. Jay Mobile's Avatar
    Did what you suggested and now when i open BBM it is stuck on BBM Setup page with a spinning wheel. How long does the setup process take?
    10-23-2013 10:49 AM
  6. Ipheuria's Avatar
    The setup is pretty quick are you connected via Wifi or data (3G/LTE)? Also keep in mind if you've updated to 7.0.3 then you might want to wait for the updated BBM BlackBerry working on BBM fix following iOS 7.0.3 font fubar | iMore
    10-23-2013 11:43 AM
  7. kataran's Avatar
    Did what you suggested and now when i open BBM it is stuck on BBM Setup page with a spinning wheel. How long does the setup process take?
    Did that to me once shouldn't be that long only a few minutes

    Force close it one more time no reset
    Than try again


    Sent from my iPhone 5
    10-23-2013 11:58 AM
  8. kataran's Avatar
    The setup is pretty quick are you connected via Wifi or data (3G/LTE)? Also keep in mind if you've updated to 7.0.3 then you might want to wait for the updated BBM BlackBerry working on BBM fix following iOS 7.0.3 font fubar | iMore
    Your correct fix is on its way but it's still useable just don't send pictures


    Sent from my iPhone 5
    10-23-2013 12:00 PM

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