1. iMore Question's Avatar
    I HAVE IPAD RETINA wi-fi cellular , 16gb it writes on box, but in settings it says, 14gb capacity,

    The update for iOS 7 requires 3,4 GB

    I'VE DELETED PRACTICALLY EVERYTHING , MY STORAGE For, MY PHOTOS is 783 mb
    , viber 40mb, shazam 17mb, safari 16mb

    On top it writes on left 1,2 GB Available and on right side 12,2 GB USED

    Yet I can not update, can anybody help, because apple support is not working well today can't get through???

    Do I need wi-fi or very good Internet reception to update?? I am using 3G Internet with 1 bar because not good reception here...

    Urgent , I hope someone out there can help me?....
    10-18-2013 06:37 PM
  2. penkou's Avatar
    I HAVE IPAD RETINA wi-fi cellular , 16gb it writes on box, but in settings it says, 14gb capacity,

    The update for iOS 7 requires 3,4 GB

    I'VE DELETED PRACTICALLY EVERYTHING , MY STORAGE For, MY PHOTOS is 783 mb
    , viber 40mb, shazam 17mb, safari 16mb

    On top it writes on left 1,2 GB Available and on right side 12,2 GB USED

    Yet I can not update, can anybody help, because apple support is not working well today can't get through???

    Do I need wi-fi or very good Internet reception to update?? I am using 3G Internet with 1 bar because not good reception here...

    Urgent , I hope someone out there can help me?....
    10-18-2013 06:46 PM
  3. jclisenby's Avatar
    I HAVE IPAD RETINA wi-fi cellular , 16gb it writes on box, but in settings it says, 14gb capacity,

    The update for iOS 7 requires 3,4 GB

    I'VE DELETED PRACTICALLY EVERYTHING , MY STORAGE For, MY PHOTOS is 783 mb
    , viber 40mb, shazam 17mb, safari 16mb

    On top it writes on left 1,2 GB Available and on right side 12,2 GB USED

    Yet I can not update, can anybody help, because apple support is not working well today can't get through???

    Do I need wi-fi or very good Internet reception to update?? I am using 3G Internet with 1 bar because not good reception here...

    Urgent , I hope someone out there can help me?....
    Yes, you need to be on WiFi to update your iPhone OS.

    Also, it's telling you that you only have 1.2 GB available space. You should delete some apps, photos, or music to make more room. Get to about 3 GB of free space, get on WiFi, and then try the update again.


    Tappin and Talkin from my iPhone 5
    penkou likes this.
    10-18-2013 08:04 PM
  4. penkou's Avatar
    Hello I have deleted practically everything please see a photo Storage for iOS 7-image.jpg I don't know what else to do, even if I delete what's left it's still won't add to the 3,4 GB IT'S ASKING FOR..
    10-19-2013 05:23 AM
  5. penkou's Avatar
    Also how can I have used 12,2 GB when my ipad is practically empty
    10-19-2013 05:25 AM
  6. penkou's Avatar
    Also is it true that iMessage takes up space because on apple site it says iMessage is unlimited space and it doesn't affect the usage
    10-19-2013 05:30 AM
  7. penkou's Avatar
    I just deleted all my photos but its saying I have 799 MB Usage in settings, how can this be???
    10-19-2013 05:47 AM
  8. eve6er69's Avatar
    There's something wrong here. Have you tried wiping your iPad and reloading it from scratch. I know you deleted everything but something is a hidden culprit of stealing your memory.


    Sent from my Gameboy Color
    penkou likes this.
    10-19-2013 07:10 AM
  9. penkou's Avatar
    It is possible that iMessage is taking up space??? But it says unlimited , I have sent over 1000 photos through iMessage does it matter, please see current settings Storage for iOS 7-image.jpgClick image for larger version. 

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    I can't understand why it writes 12,4 GB used when my ipad is almost empty of applications and my photos are all deleted but in settings it says I have used 773 mg

    If I restore then I lose all my iMessage conversations and phone contacts from FaceTime and viber

    This is a problem please help
    10-19-2013 07:25 AM
  10. penkou's Avatar
    Also does anyone know what kind of culprit bug may have done this is there another solution instead of restoring
    10-19-2013 07:27 AM
  11. eve6er69's Avatar
    Just like a computer, any electronic device can accrue memory or data and there is no real way of truly retrieving it unless you start from scratch.


    Sent from my Gameboy Color
    penkou likes this.
    10-19-2013 08:14 AM
  12. penkou's Avatar
    Can I back up iMessages then reload them once I restore ipad again
    Also does iMessage use up storage
    10-19-2013 08:52 AM
  13. eve6er69's Avatar
    Can I back up iMessages then reload them once I restore ipad again
    Also does iMessage use up storage
    You should be able to back up iMessage messages. Since iMessage is built into the os there is no extra storage taken up from using it.


    Sent from my Gameboy Color
    penkou likes this.
    10-19-2013 09:47 AM
  14. warcraftWidow's Avatar
    Yes iMessage uses storage. Especially sending photos. There is no limit to how many iMessages to can send, but if the messages are still on your device they take up space.

    Also of you have PhotoStream turned on, that has a copy of the photos.

    Try saving any photos which you didn't send via iMessage (so you should have them elsewhere) out of Messages to your camera roll. Get them on a computer so you have copies of them. Then delete all the photos in the messages app. After you're certain you have all the photos you want, turn off photo stream.

    Or just upgrade your iOS version via iTunes and then you don't have to have the space in device to download it.
    penkou likes this.
    10-19-2013 10:02 AM
  15. Ipheuria's Avatar
    Instead of screenshots from the iPad hook up to iTunes. Then take a screenshot in iTunes at the bottom. Did you have a lot of games? Any map apps? I'm thinking most of your space is probably swallowed up by the "other" category which is saved Data. We can verify from the iTunes screenshot. Your iPad screenshot shows that you are not using iCloud Backup. So what I would suggest is backing up whether in iTunes or via iCloud Backup. Then in iTunes click Restore which will wipe the iPad and install the latest iOS. Then you can restore from your backup.

    You might be better off restoring as new and then putting back your apps and pictures. However if you do it that way you will lose your iMessages.


    Sent from my Space Grey iPhone 5s
    penkou likes this.
    10-19-2013 11:34 AM
  16. LazyStarGazer's Avatar
    @Iphueria: I'd bet money that it's 'other' files. Had a similar issue on my 3GS.
    Definitely recommend Set Up As New. If they restore from back up, 'other' files will just get loaded on again.

    Further to what Karen said:
    Go to settings-General-Usage and you can see how much space messages are taking up.
    penkou and Ipheuria like this.
    10-19-2013 12:50 PM
  17. penkou's Avatar
    Yes I checked other files is showing up on iTunes ,
    Which means that probably iMessages has used up the storage

    I will delete iMessage photos and see what happens
    10-19-2013 01:28 PM
  18. LazyStarGazer's Avatar
    Yes I checked other files is showing up on iTunes ,
    Which means that probably iMessages has used up the storage

    I will delete iMessage photos and see what happens
    How much space is Other taking up?
    penkou likes this.
    10-19-2013 01:55 PM
  19. Ipheuria's Avatar
    @Iphueria: I'd bet money that it's 'other' files. Had a similar issue on my 3GS.
    Definitely recommend Set Up As New. If they restore from back up, 'other' files will just get loaded on again.
    This is the first thing I thought too. penkou put up a screenshot of the space that is shown in iTunes. If you're willing to delete some of your iMessages just keep in mind if it is the "other" that is taking up space then without deleting the games or whatever else is taking up the space you might still end up not having enough space.
    penkou likes this.
    10-19-2013 05:58 PM
  20. penkou's Avatar
    Everyone thanks for you help, I sat all night and deleted my iMessages which consisted of a lot of videos and photos and it reduced my storage space.. I have now finally downloaded iOS 7 and it appears that now in settings under usage storage it shows the space used of iMessages

    I wish apple had made an announcement before that iMessage uses up a lot of space it would of been easier


    With this I didn't have to restore and lose all my files ect..

    Thank you to all
    Ipheuria and LazyStarGazer like this.
    10-20-2013 01:05 PM
  21. LazyStarGazer's Avatar
    Glad it worked out for you.
    penkou likes this.
    10-20-2013 03:06 PM
  22. penkou's Avatar
    Hi I just realized that airplay and airdrop didn't automatically apply when I updated ios7
    I can't find these on my ios7 ....???? Help
    10-22-2013 03:44 PM
  23. Ipheuria's Avatar
    They are in the control center. Depending on the model of iPad you have it might not be available to you.


    Sent from my Space Grey iPhone 5s
    10-22-2013 05:19 PM

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