Changed my Apple password on my mac and now I cannot connect to itunes or the app store on my iphone

I

iMore Question

I changed my apple password on my mac and now I cannot connect to itunes or the app store on my iphone 4S
 

Just_Me_D

Ambassador Team Leader, Senior Moderator
Moderator
Jan 8, 2012
59,681
627
113
Visit site
re: Changed my Apple password on my mac and now I cannot connect to itunes or the app store on my iphone

Logout of the iTunes & App Store, reboot your device and then log back in with your Apple ID and new password.
 

Dale Guarneri

New member
Oct 14, 2013
3
0
0
Visit site
re: Changed my Apple password on my mac and now I cannot connect to itunes or the app store on my iphone

I tried that, several times, didn't work.
 

Just_Me_D

Ambassador Team Leader, Senior Moderator
Moderator
Jan 8, 2012
59,681
627
113
Visit site
re: Changed my Apple password on my mac and now I cannot connect to itunes or the app store on my iphone

I tried that, several times, didn't work.

On your Mac, fire up the iTunes app, go to "Store" at the top of the screen and then select "Sign out". Now sign back in with the new password. If it works, then it definitely should work on your device, but if it does not work on the Mac iTunes Store then you need to doublecheck the password and re-enter.
 

Dale Guarneri

New member
Oct 14, 2013
3
0
0
Visit site
re: Changed my Apple password on my mac and now I cannot connect to itunes or the app store on my iphone

Tried that for at least the 10th time. Triple checked the password - it works on my computer but on my iphone it still says Cannot connect to itunes store
 

Dale Guarneri

New member
Oct 14, 2013
3
0
0
Visit site
re: Changed my Apple password on my mac and now I cannot connect to itunes or the app store on my iphone

Don't have any idea why, but I turned WiFi off, switched to 4G and now it's fine!
 

Just_Me_D

Ambassador Team Leader, Senior Moderator
Moderator
Jan 8, 2012
59,681
627
113
Visit site
re: Changed my Apple password on my mac and now I cannot connect to itunes or the app store on my iphone

Tried that for at least the 10th time. Triple checked the password - it works on my computer but on my iphone it still says Cannot connect to itunes store
Do one final thing, sir. Login to Manage Your Apple ID with the same Apple ID and password. Sometime, just logging in there can clear up a problem. How? I do not know. If you can login successfully there then on your iPhone, go to Setting>General>Reset and then select "Reset Network Settings" and then try logging into the iTunes & App Store. If that fails then give it a day to clear itself or call Apple.
 

Trending Posts

Members online

Forum statistics

Threads
259,860
Messages
1,764,742
Members
441,207
Latest member
Erik4711