1. iMore Question's Avatar
    My remote's not working (batteries are okay) and need to pair it again however can't get the screen on apple tv to go to "settings",it's stuck on the main screen which shows movies,tv,etc.
    Any advise would be greatly appreceated.

    Cheers..
    10-11-2013 04:26 PM
  2. kch50428's Avatar
    Try pulling power to the AppleTV and reconnecting to reboot... see if the remote works after that... then install Apple's app "Remote" and see if you can use that to get to the pairing screen in settings if rebooting didn't work.
    10-11-2013 04:30 PM
  3. warcraftWidow's Avatar
    I had a remote go bad. I could use the remote from my other Apple TV, but one wouldn't work. I just took it to an Apple store and they replaced the remote for me.
    10-11-2013 04:37 PM
  4. LazyStarGazer's Avatar
    I had a remote go bad. I could use the remote from my other Apple TV, but one wouldn't work. I just took it to an Apple store and they replaced the remote for me.
    Was it still under warranty/covered by Apple Care?
    10-11-2013 05:33 PM
  5. warcraftWidow's Avatar
    Was it still under warranty/covered by Apple Care?
    It was within a year.
    10-11-2013 05:44 PM
  6. LazyStarGazer's Avatar
    It was within a year.
    I love how well they stand behind their products.
    10-11-2013 06:17 PM

Similar Threads

  1. Native Camera app crash on IOS 7
    By Ray Sivley in forum iPhone 4S
    Replies: 18
    Last Post: 09-22-2014, 04:40 AM
  2. Themes On iOS
    By xMatter in forum General Apple News & Discussion
    Replies: 69
    Last Post: 10-21-2013, 06:54 PM
  3. Anybody having issues with Evernote on their ipad?
    By blessed2bamommie in forum iPhone Apps & Games
    Replies: 8
    Last Post: 10-11-2013, 09:37 PM
  4. What case is everybody using on their iPad 3?
    By blessed2bamommie in forum Accessories
    Replies: 5
    Last Post: 10-11-2013, 11:39 AM
  5. No iTunes Radio on my iPad
    By iMore Question in forum Ask a Question
    Replies: 4
    Last Post: 10-11-2013, 11:35 AM
LINK TO POST COPIED TO CLIPBOARD