1. Johndosh's Avatar
    Hi new on here any help would be gratefully appreciated. I have just got a new Apple Watch 4 and love it just have a few issues with it. I’m in the uk and my watch 4 is gps only I went through all set up etc when first got it. On to the issues I have one being the watch seems to stutter at the best of times moving very slow not sure if this is normal or not. Another thing when on the all apps page when trying to close down the app with the red delete button they will not shut down when pressing delete. The odd time it does close have to wait awhile and keep trying then will delete it. Also when trying to make a phone call from my watch it just stays on the phone call page but nothing happens no sound does not make a sound or anything. When someone did call me i answered and took the call fine problem is with me making the call. These are the only issues Im facing at this moment in time have with the watch like I said I do love the watch very much just want it to work how it should work any help or any tips to get my problems fixed I would be very grateful.
    08-07-2019 07:36 AM
  2. jhnnyblze2000's Avatar
    That definitely does not sound normal. I would try resetting the watch and repairing it with your phone. If that wouldn’t work I’m afraid the only other option I know of would be to make a Genius Bar appointment and have apple take a look at it. Might be a faulty watch. I hope everything works out for you and you get it taken care of. I have the 44mm GPS as well and absolutely love it.
    iwoodland likes this.
    08-07-2019 07:45 AM
  3. Johndosh's Avatar
    That definitely does not sound normal. I would try resetting the watch and repairing it with your phone. If that wouldn’t work I’m afraid the only other option I know of would be to make a Genius Bar appointment and have apple take a look at it. Might be a faulty watch. I hope everything works out for you and you get it taken care of. I have the 44mm GPS as well and absolutely love it.
    Thanks for you kind reply and trying to help me out the best you can. I guess first line of action would be to reset. I know this may sound silly how do i go about a reset for it in the best possible manner. Once again many thanks in taking the time to reply to me.
    08-07-2019 07:57 AM
  4. Johndosh's Avatar
    Just to update I have done a reset and seems to have fixed all the issues I had mentioned before hand fingers crossed. I’m well happy love this little thing.
    Annie_M and wenrob like this.
    08-07-2019 08:36 AM
  5. jhnnyblze2000's Avatar
    Just to update I have done a reset and seems to have fixed all the issues I had mentioned before hand fingers crossed. I’m well happy love this little thing.
    That’s awesome! I’m glad it seems to be working for you.
    Johndosh, Annie_M and iwoodland like this.
    08-07-2019 08:45 AM
  6. Annie_M's Avatar
    Awesome news to be sure! I’m so glad it’s working well for you!
    08-07-2019 09:10 AM
  7. Spencerdl's Avatar
    Welcome to iMore and ConGrats on your new Apple Watch. Glad everything worked out. ENJOY
    08-07-2019 09:22 AM
  8. Ken Magel's Avatar
    Probably should plan to reset every month or two to keep the watch performing as well as possible.
    08-08-2019 01:02 PM
  9. Johndosh's Avatar
    Probably should plan to reset every month or two to keep the watch performing as well as possible.
    Okay what sort of reset would I need to preform?
    08-08-2019 06:55 PM
  10. Annie_M's Avatar
    Okay what sort of reset would I need to preform?
    I’m curious as well. Ive had my watch for 16 months and have never heard this. I have heard that restarting your watch once a month isn’t a bad idea.
    08-09-2019 06:40 AM
  11. Johndosh's Avatar
    I’m curious as well. Ive had my watch for 16 months and have never heard this. I have heard that restarting your watch once a month isn’t a bad idea.
    Yeah sounds like a very useful thing to do hopefully someone will comment back and let us know.
    08-11-2019 10:45 AM
  12. Just_Me_D's Avatar
    Probably should plan to reset every month or two to keep the watch performing as well as possible.
    I'm going to have to disagree with this. People don't tend to load their Watch with apps or experiment with it in the same manner they do their iPhones. I'm pretty much on a dev beta year round and the only time I reset my Watch is when I opt to restore my iPhone and then set it up as new when a major iOS update is released.
    Tartarus likes this.
    08-11-2019 10:55 AM
  13. iwoodland's Avatar
    Yeah sounds like a very useful thing to do hopefully someone will comment back and let us know.
    This is not needed!! The occasional restart helps but you do not need to reset the watch at all
    Annie_M likes this.
    08-11-2019 12:12 PM
  14. Johndosh's Avatar
    This is not needed!! The occasional restart helps but you do not need to reset the watch at all
    Okay thanks for the information and thanks to all who commented many thanks for your help.
    08-12-2019 07:47 AM

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