1. fleeper's Avatar
    I use my watch to pause, skip and control volume by air pods while at work. I can no longer control volume using the watch crown. Anyone seen this?
    Thanks.
    02-13-2018 08:13 AM
  2. Lee_Bo's Avatar
    Has it worked in the past and not working now? Any hardware changes? Have you rebooted both phone and watch? Are you using series 3 with LTE?

    No issues here but I'll start playing around and see what happens.

    Apple Music?
    02-13-2018 11:47 AM
  3. fleeper's Avatar
    Has it worked in the past and not working now? Any hardware changes? Have you rebooted both phone and watch? Are you using series 3 with LTE?

    No issues here but I'll start playing around and see what happens.

    Apple Music?
    Yes it worked previously but since one of the last watch updates it has changed and now it does not control volume. I am using the Apple Watch 2 and I have rebooted both watch and iphone.
    I mainly listen to podcasts using pocket casts but I do use apple music occasionally and no colume control there either via watch.
    02-16-2018 06:05 AM
  4. Lee_Bo's Avatar
    Watch OS 4.2.2?
    02-16-2018 07:25 AM
  5. fleeper's Avatar
    Watch OS 4.2.2?
    Yup.
    02-17-2018 06:03 PM
  6. Lee_Bo's Avatar
    Odd. Is the crown still working for everything else?
    02-17-2018 06:11 PM
  7. fleeper's Avatar
    Odd. Is the crown still working for everything else?
    Yup. But controlling volume is gone. Maybe it was the app update; not sure but I wish it did because I used that feature all the time.
    02-18-2018 07:28 AM
  8. Lee_Bo's Avatar
    Yup. But controlling volume is gone. Maybe it was the app update; not sure but I wish it did because I used that feature all the time.
    So of you play music via speakerphone, no volume control on watch? Very odd. I'd plan a visit to the "genius bar" to see if they can fix or have any solutions.

    PS - yes, I put "genius bar" in quotes as I question the use of the word genius used in that title.
    02-18-2018 07:42 AM
  9. scruffypig's Avatar
    Odd. Is the crown still working for everything else?
    The crown works flawless for me in controlling volume. Just an added note, I have a Series 2 and the Series 2 cannot play music from the built in speaker. Only phone calls. The crown remote controls the volume of what’s playing on my phone, or Bluetooth speaker paired with phone or watch.
    02-18-2018 10:48 AM
  10. Lee_Bo's Avatar
    No, I mean play some music via speaker on your phone and see if the crown changes volume.
    02-18-2018 10:54 AM
  11. scruffypig's Avatar
    No, I mean play some music via speaker on your phone and see if the crown changes volume.
    That works for me.
    02-18-2018 10:31 PM
  12. Lee_Bo's Avatar
    That works for me.
    So the crown is controlling volume with music playing via your phone speaker?
    02-19-2018 06:41 AM
  13. scruffypig's Avatar
    So the crown is controlling volume with music playing via your phone speaker?
    Yes.
    02-19-2018 12:00 PM
  14. Lee_Bo's Avatar
    Well I just tried with mine and the crown controls volume when playing music via iPhone speaker, airpods and even Bluetooth in my car.

    At this point I'd say unpair everything, reboot and repair. If it still doesn't work if make an appointment with the genius bar.
    scruffypig likes this.
    02-19-2018 12:09 PM

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