Passcode doesn’t work

[edswife1970]

got a new iPhone X and paired my watch to it. Just noticed this morning that the pass code doesn’t work. I have never changed it so I don’t know what’s wrong. Should I unpair it and start over again? It says the passcode I’ve always used is not right.

 

[doogald]

got a new iPhone X and paired my watch to it. Just noticed this morning that the pass code doesn’t work. I have never changed it so I don’t know what’s wrong.

That's what I would do. When you unpair the watch, when you go to pair it again, it should offer to restore from a backup that will be made at the time you unpair.

 

[edswife1970]

That's what I would do. When you unpair the watch, when you go to pair it again, it should offer to restore from a backup that will be made at the time you unpair.

But wouldn’t that backup have the passcode in it (that I apparently don’t know!)??

 

[Just_Me_D]

got a new iPhone X and paired my watch to it. Just noticed this morning that the pass code doesn’t work. I have never changed it so I don’t know what’s wrong. Should I unpair it and start over again? It says the passcode I’ve always used is not right.

Yes ma’am. Un-pair it and then pair it again with your Watch.

 

[doogald]

But wouldn’t that backup have the passcode in it (that I apparently don’t know!)??

No, it does not. You create a new passcode as part of the set up process. (You'll also have to set up Apple Pay again if you use that on the watch.)

For official guidance, see https://support.apple.com/en-us/HT204567