How do I fix Mickey/Minnie not speaking?

04-02-2018 11:34 PM

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Jude526
Trusted Member

Not speaking when tap.
Anyone else having this issue?
Settings are fine. It worked on my previous watch!

10-10-2017 06:45 PM

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cwbcpa

Originally Posted by Jude526

Ok. Tried the WiFi using my jet pak and still no sound. What the?

I’m not sure what’s going on. Seems like a hassle just to get a mouse to tell me the time. Lol. Mine is working now though after following these steps.

Here is a link to the Apple support steps to follow.

https://support.apple.com/en-us/HT207194

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cwbcpa
Trusted Member

Originally Posted by Jude526

Not speaking when tap.
Anyone else having this issue?
Settings are fine. It worked on my previous watch!

Yep. No talking Mickey for me either.

10-10-2017 07:51 PM

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Jude526
Trusted Member

Originally Posted by cwbcpa

Yep. No talking Mickey for me either.

Ok. Thx. Disappointed. Lol. Love the voice. Makes me laugh

10-10-2017 07:54 PM

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cwbcpa
Trusted Member

Originally Posted by Jude526

Ok. Thx. Disappointed. Lol. Love the voice. Makes me laugh

Me too. Don’t use it a lot but it’s fun sometimes.

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10-10-2017 08:15 PM

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Just_Me_D

Ambassador Team Leader
Senior Moderator

Originally Posted by Jude526

Not speaking when tap.
Anyone else having this issue?
Settings are fine. It worked on my previous watch!

I wonder if it's only affecting the 3rd generation Apple Watch because tapping Mickey on my original series Apple Watch causes it to speak the current time.

10-10-2017 08:42 PM

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Jude526
Trusted Member

I hope a fix happens

10-10-2017 08:52 PM

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Jude526
Trusted Member

I googled it. I did unpair and paired up. I did power it off. Still. No voice

10-10-2017 10:50 PM

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mogelijk

iPad Champion

It's not affecting all Series 3 watches, I have no issue with Mickey or Minnie on my Series 3 GPS watch. The one suggestion, make sure the 'Tap to Speak Time' option is set on in 'Sounds & Haptics' in the Watch app on your phone. If nothing else, you can try turning that off and then later try switching it back on, see if that helps the voices download.

10-11-2017 11:20 AM

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cwbcpa
Trusted Member

Originally Posted by Jude526

I googled it. I did unpair and paired up. I did power it off. Still. No voice

Ok. I think I found the answer on Apple support. I had to select the Mickey Mouse watch face, have both my watch and iPhone in an area with WiFi and then wait. It took about a half hour but it finally worked. I guess the watch is downloading the language in the back ground or something. At least that’s the explanation in Apple support.

Oh and you can’t have silent mode on.

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10-11-2017 04:08 PM

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Jude526
Trusted Member

Thx. I will try when am in a WiFi area. I don’t have home internet. I have a Jet pak and uses my data.

10-11-2017 04:11 PM

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Jude526
Trusted Member

Originally Posted by mogelijk

It's not affecting all Series 3 watches, I have no issue with Mickey or Minnie on my Series 3 GPS watch. The one suggestion, make sure the 'Tap to Speak Time' option is set on in 'Sounds & Haptics' in the Watch app on your phone. If nothing else, you can try turning that off and then later try switching it back on, see if that helps the voices download.

I tried that. No luck

10-11-2017 04:12 PM

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Jude526
Trusted Member

Ok. Tried the WiFi using my jet pak and still no sound. What the?

10-11-2017 09:39 PM

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cwbcpa
Trusted Member

Originally Posted by Jude526

Ok. Tried the WiFi using my jet pak and still no sound. What the?

I’m not sure what’s going on. Seems like a hassle just to get a mouse to tell me the time. Lol. Mine is working now though after following these steps.

Here is a link to the Apple support steps to follow.

https://support.apple.com/en-us/HT207194

10-11-2017 10:15 PM

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Jude526
Trusted Member

I did that!
Thx again

10-11-2017 10:24 PM

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cwbcpa
Trusted Member

Originally Posted by Jude526

I did that!
Thx again

No problem. I wish I could help. I’m not sure what else to try.

10-11-2017 10:38 PM

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Jude526
Trusted Member

I appreciate all the help

10-11-2017 10:40 PM

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Jude526
Trusted Member

Do I put on charger after watch turned on. I put it on charger while turning on. Is that my mistake?
I am sure it’s on WiFi. There is a green lightening bolt icon

10-11-2017 10:41 PM

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Jude526
Trusted Member

My jet pak WiFi won’t work. Darn. That’s the problem
I can’t figure what am doing wrong

10-11-2017 11:25 PM

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Jude526
Trusted Member

And it’s the right WiFi band requirement

10-11-2017 11:31 PM

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Jude526
Trusted Member

Oh my gosh. Lol. It’s wirking

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10-11-2017 11:36 PM

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Jude526
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Working

10-11-2017 11:36 PM

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Jude526
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Lol

10-11-2017 11:42 PM

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Chronoman

I had to make sure my watch would hook up to the 2.4 GHz band of my WiFi router before it would connect without the iPhone being active with the watch. I did this by forcing the phone to go to 2.4 GHz, then doing something with the watch that required it to access the internet through the WiFi connection. After that, the Apple support instructions worked just fine.

10-12-2017 12:39 AM

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Jude526
Trusted Member

Am glad we got it worked out.

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10-12-2017 01:19 AM

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pkcable

Q&A Team Leader
VR Expert

Originally Posted by cwbcpa

I’m not sure what’s going on. Seems like a hassle just to get a mouse to tell me the time. Lol. Mine is working now though after following these steps.

Here is a link to the Apple support steps to follow.

https://support.apple.com/en-us/HT207194

I would like to turn this thread in to a Q&A thread for future use. That will entail a title change. (I'll make it appear as a question that gets answered "How do I get.... or How do I fix...") Anyways have we established the above quote as the answer? If so then I can get it changed and marked etc.

And hopefully we can help others with the same issue.

10-12-2017 10:04 AM

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