1. blasted11's Avatar
    I sold my watch on ebay. The buyer just got it and sent me a message saying he cannot activate it because it is still connected to my verizon.net email account. He said it states i need to remove the watch from my account. Anyone know what to do here?
    03-04-2016 02:51 PM
  2. kch50428's Avatar
    https://support.apple.com/en-us/HT205009 scroll to the "Turn off..." section and follow the "if you can't access..." portion.
    03-04-2016 03:23 PM
  3. blasted11's Avatar
    Yeah we have tried this and the watch does not show up there. I feel bad for the buyer. Apple had me email them my invoice from when I bought it and after verifying it's my watch they will release any activation lock there may be on it. Problem is it takes 3-5 business days. Poor guy...wasn't my fault though ,I reset and un-paired it before shipping it to him.
    Last edited by blasted11; 03-04-2016 at 04:35 PM.
    03-04-2016 04:16 PM
  4. blasted11's Avatar
    He brought it to Apple and they resolved it.
    03-04-2016 07:12 PM

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