1. andrewyates861's Avatar
    Having trouble updating watch to 2.1. Whenever I click download it says that I need to connect to wifi. The phone is connected to wifi. Any solutions?
    12-23-2015 08:22 PM
  2. kazp3r17's Avatar
    Have you tried resetting
    12-23-2015 09:28 PM
  3. andrewyates861's Avatar
    Yes. Both the iPhone and the watch.
    12-24-2015 09:35 AM
  4. robertk328's Avatar
    I'm sorry you're having issues with your watch.

    I would try the following:
    - force quit the watch app on your phone (double tap the round home button and swipe up on the watch app)
    - relaunch watch app
    - put iPhone in airplane mode then back off airplane mode so it reconnects to your wifi. This also cycles the Bluetooth.
    - Make sure your watch is on the charger and both devices are in range of each other
    - couldn't hurt to reboot again

    Hope it helps -- let us know if you have success.
    12-24-2015 03:09 PM
  5. andrewyates861's Avatar
    Done all of that. Getting a "could not verify update"
    12-25-2015 11:13 AM
  6. firstborn80's Avatar
    Done all of that. Getting a "could not verify update"
    I had a problem like yours when I first got my watch and tried updating to OS2. I took my phone and watch to the Genius Bar and learned there was an issue with the wifi port (?) in my phone. I ended up having to restore my phone, pair the watch again, and then update. Everything worked fine after that.
    12-25-2015 08:23 PM

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